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3.4.4 Provisioning
Provisioning refers to the process of acquiring and applying new settings for the HD10X using
configuration files retrieved from a remote computer. After a HD10X is deployed, subsequent
provisioning can update the HD10X with new settings; for example, if your service provider releases
new features. See also Section 6.6.4 Provisioning Settings ("provisioning" Module).
With automatic provisioning, you enable the HD10X to get its settings automatically - the process
occurs in the background as part of routine system operation. Automatic provisioning can apply to
multiple devices simultaneously.
With manual provisioning on the Web Portal, you update the HD10X settings (configuration and/ or
firmware) yourself via SERVICING > Provisioning > Import Configuration and/or SERVICING > Firmware
Upgrade > Manual Upgrade. Manual provisioning can only be performed on one HD10X at a time.
On the Provisioning page, you can enter settings that will enable the HD10X to receive automatic
configuration and firmware updates. The Provisioning page also allows you to manually update HD10X
configuration from a locally stored configuration file using an Import function. You can also export the
HD10X configuration - either to back it up or apply the configuration to another HD10X in the future - to a
file on your computer.
The provisioning process functions according to the Resynchronization settings and Provisioning
Server Settings. The HD10X checks for the provisioning URL from the following sources in the order
listed below:
1. PnP - Plug and Play Subscribe and Notify protocol
2. DHCP Options
3. Preconfigured URL - Any HD10X updated to the latest firmware release will have the Redirection
Server URL available as the default Provisioning Server URL (see Section 3.4.4.1 Provisioning
Server.)
Note
• Using the Redirection Service requires contacting the support team for an account.
If one of these sources is disabled, not available, or has not been configured, the HD10X proceeds to
the next source until reaching the end of the list.
The provisioning settings are also available as parameters in the configuration file. See Section 6.6.4
Provisioning Settings ("provisioning" Module).
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