Stonex R20 – User Manual 83
after inspection by STONEX®.
Above terms and (policy shall apply as for hardware.) Dealers needs to follow STONEX® repair/service procedure
to achieve a better and prompt service result.
Firmware/Software warranty.
Stonex doesn’t warrant that operation of Firmware/Software on any instruments will be uninterrupted or error-free,
or that functions contained in Firmware/Software will operate to meet your requirements.
Stonex will forward the Software/Firmware Fix to the dealer or customer. Firmware/software Fix means an error
correction or other update created to fix a previous firmware version that substantially doesn’t conform to the
instrument’s specification.
Over warranty repair(s) policy.
Customer shall pay the standard repair fees for any service (whether part replacement or repairs) and performed by
STONEX® under request and explicit authorization of the customer itself. In this case the customer is charged for
return shipment’s fees as well.
Disclaimer and limitation of remedy.
All other express and implied warranties for this product, including the implied warranties of merchantability and
fitness for a particular purpose and/or noninfringement of a\ny third party’s rights, are hereby disclaimed. Stonex®
expressly disclaims all warranties not stated in this limited warranty. Any implied warranties that may be imposed
by law are limited in duration to the term of this limited warranty. Some jurisdictions do not allow the exclusion of
implied warranties or limitations on how long an implied warranty lasts, so the above exclusions or limitations may
not apply to customer. Customer must read and follow all set-up and usage instructions in the applicable user
guides and/or manuals enclosed. If customer fails to do so, this product may not function properly, and may be
damaged. Customer may lose data or sustain personal injuries. Stonex®, its affiliates and suppliers do not warrant
that operation of this product will be uninterrupted or error free; as do all electronics at times. If this product fails
to work as warranted above, customer’s sole and exclusive remedy shall be repair or replacement. In no event will
STONEX®, its affiliates or suppliers be liable to customer or any third party for any damage in excess of the purchase
price of the product. This limitation applies to damages of any kind whatsoever including (1) damage to, or loss or
corruption of, customer’s records, programs, data or removable storage media, or (2) any direct or indirect damages,
lost profits, lost savings or other special, incidental, exemplary or consequential damages, whether for breach of
warranty, contract, tort or otherwise, or whether arising out of the use of or inability to use the product and/or the
enclosed user guides and/or manuals, even if STONEX®, or an authorized STONEX® representative, authorized
service provider or reseller has been advised of the possibility of such damages or of any claim by any other party.
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages for some
products, so the exclusions or limitations may not apply to customer. This limited warranty gives customer specific
legal rights, and customer may also have other rights which vary from country/state/jurisdiction to country/state/.
Instrument warranty
Two years on Total Station R25 excluding battery and power supply accessories (6 months).
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