8 Troubleshooting and Maintenance User Manual
74
Battery hardware
over-voltage fault.
1. The inverter can normally be
connected to the grid but
charge/discharge has stopped.
2. Wait a moment for system recovery
or restart the system.
Battery over-voltage
protection.
1. The inverter can normally be
connected to the grid. Charge has
stopped but discharge is allowed.
2. Wait a moment for system recovery.
Battery over-temperature
protection.
1. The inverter can normally be
connected to the grid but
charge/discharge has stopped.
2. Check the ambient temperature of
the battery location.
3. Wait a moment for system recovery
or restart the system.
Battery
under-temperature
protection.
Battery
charging/discharging
over-current protection.
1. The inverter can normally be
connected to the grid but
charge/discharge has stopped.
2. Wait a moment for system recovery
or restart the system.
Battery under-voltage
protection.
1. The inverter can normally be
connected to the grid. Discharge has
stopped but charge is allowed.
2. Wait a moment for system recovery
or restart the system.
Battery FET fault or
electrical switch failure.
1. The inverter can normally be
connected to the grid but
charge/discharge has stopped.
2. Check the battery port voltage and
the battery communication cable
connection.
3. Force a shutdown and restart the
inverter and battery system.
4. Wait a moment for system recovery
or restart the system.
Battery
charging/discharging
over-current permanent
fault.
Restart the system, if the fault persists,
please contact SUNGROW for a
solution.
Mismatched software
version.
Contact SUNGROW for a solution.
Software self-verifying
failure.
Restart the system, if the fault persists,
please contact SUNGROW for a
solution.
Battery cell over-voltage
fault.
1. The inverter can normally be
connected to the grid but charge /
discharge has stopped.