Table 12-12
Settings > Notification (continued)
Recommended actionExplanationError messages
Provision the appliance to
SYMAPPMON server. If the issue
persists, call Symantec Technical
Support.
This error message is displayed when
the appliance is not provisioned and
you click Test Call Home in the Call
Home Configuration Settings pane
of the Settings > Notifications page.
Call Home test failed. Verify that this
system has been correctly provisioned
to SYMAPPMON.
You may want to call Symantec
Technical Support for assistance in
resolving this error.
You might encounter this error when
Call Home cannot be enabled and you
try to save changes for the Settings
> Notifications page.
Failed to enable Call Home.
You may want to call Symantec
Technical Support for assistance in
resolving this error.
You might encounter this error when
Call Home cannot be disabled and you
try to save changes for the Settings
> Notifications page.
Failed to disable Call Home.
You may want to call Symantec
Technical Support for assistance in
resolving this error.
You may encounter this error when
the appliance is unable to reach the
Call Home server.
Unable to reach Call Home server.
Verify that you have entered correct
and valid authentication details for the
proxy server, such as your proxy
server credentials.
This error message is displayed when
you have entered invalid
authentication details while enabling
the proxy server and you try to save
changes on the Settings >
Notifications tab.
Proxy authentication failed. One or
more proxy entries could not be
resolved or validated. Please review
the proxy entries and make any
necessary corrections.
You may want to verify the following:
■ Appliance is provisioned to
SYMAPPMON server.
■ There are no connectivity issues
between the appliance and the
SYMAPPMON server.
This message is displayed when the
appliance is unable to update the
registration details to SYMAPPMON
server.
The failure to update the details may
occur due to the following:
■ The appliance is not provisioned
to SYMAPPMON.
■ Connectivity issues between the
appliance and the SYMAPPMON
server.
■ SYMAPPMON server might be
unreachable.
Error occurred while saving the
registration details, update the details
later.
181NetBackup Appliance error messages
Error messages displayed on the NetBackup Appliance Web Console
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