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Symantec NetBackup 5220 - Page 180

Symantec NetBackup 5220
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Table 12-10
Manage > Software Updates (continued)
Recommended actionExplanationError messages
Please check the network connection
to Symantec’s software update center,
or check the script for internal errors.
This error is displayed when there is
an error retrieving the online updates.
Error while retrieving online update list
manage.
Please check the script for internal
errors.
This error is displayed if the software
update list cannot be retrieved.
Error while retrieving software update
list.
Please contact system admin to check
if there is a problem with rpm (SUSE
installer package) file.
This error is displayed if preinstallation
check questions cannot be retrieved.
Error while retrieving preinstallation
check questions, please contact
system admin to check if there is a
problem with rpm file.
Table 12-11 lists all the error messages, displayed on the Manage > Additional
Server tab.
Table 12-11
Manage > Additional Server
Recommended actionExplanationError messages
Collect the web GUI and Perl logs all using
the DataCollect command and then
contact Symantec Technical Support.
This error may appear due to
an internal system error.
Unable to add additional server.
Collect the web GUI and Perl logs all using
the DataCollect command and then
contact Symantec Technical Support.
This error may appear due to
an internal system error.
Unable to delete additional server.
Please check the list of servers and ensure
that the server names are separated using a
comma and the list does not end with comma.
This error may appear if the
server names are added
without a comma or the list of
servers end with a comma.
Please provide a valid server name
entries separated using a comma(,).
Table 12-12 lists all the error messages, displayed on the Settings > Notification
tab.
Table 12-12
Settings > Notification
Recommended actionExplanationError messages
Provision the appliance to
SYMAPPMON server (or the
Registration server). If the issue
persists, call Symantec Technical
Support.
You might encounter this error when
your appliance is not provisioned to
SYMAPPMON and you try to save
changes on the Settings >
Notifications page.
Please verify if this system has been
provisioned to SYMAPPMON.
180NetBackup Appliance error messages
Error messages displayed on the NetBackup Appliance Web Console

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