Table 12-19
Manage > Software view (continued)
Recommended actionExplanationError message
Please wait till the rollback is
complete.
The software upgrade process has
failed and the appliance will
automatically roll back to pre-upgrade
state.
The software upgrade process failed.
The appliance is rolling back to a
pre-upgrade state using the
Pre-upgrade checkpoint!
Please contact Symantec support to
take a look at the checkpoint log.
When the software upgrade process
fails, the appliance will automatically
roll back to pre-upgrade state.
However, due to an unexpected
reason the automatic rollback has
failed.
Automatic rollback failed. Please
contact Symantec Technical Support!
Please contact Symantec support to
take a look at the checkpoint log.
The pre-upgrade checkpoint cannot
be created due to an unexpected error.
Failed to create the pre-upgrade
checkpoint, please resolve this issue
first!
Please run the Support > Test
software command to see the
detailed error message.
The self-test has failed due to an
unexpected error.
Self-Test failed, please resolve this
issue first!
Table 12-20 lists error messages that are specific to Manage > Appliance Restore
commands.
Table 12-20
Manage > Appliance Restore view
Recommended actionExplanationError message
Look for additional information listed
above the error message. Retry the
operation. Cleanup is done in case of
such a failure, which could free up the
space.
This can be caused by insufficient disk
space.
Appliance Checkpoint creation failed.
Retry again once errors are resolved.
Look for additional information listed
above the error message. Try to
correct the error and retry the
operation.
Secured network communication has
issues.
Rollback validation failed. Unable to
continue with rollback to Appliance
Checkpoint. Please correct the errors
above and try again.
Restart the appliance and retry the
rollback operation.
System resources could be busy.Rollback to Appliance Checkpoint
<checkpoint_name> failed. Please
proceed with the suggested system
reboot. Some rollback to Appliance
Checkpoint errors can be resolved by
rebooting the appliance(s).
193NetBackup Appliance error messages
Error messages displayed on the NetBackup Appliance Shell Menu
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