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Model 3550 LCR Meter Instruction Manual Service Information
Preparation for Repair or Calibration Service:
Once you have verified that the cause for 3550 problem cannot be solved in the field and the need
for repair and calibration service arises, contact TEGAM customer service to obtain an RMA,
(Returned Material Authorization), number. You can contact TEGAM customer service via the
TEGAM website, www.tegam.com
or by calling 440.466.6100 OR 800.666.1010.
The RMA number is unique to your instrument and will help us identify your instrument and to
address the particular service request by you which is assigned to that RMA number. Of even
importance, a detailed written description of the problem should be attached to the instrument.
Many times repair turnaround is unnecessarily delayed due to a lack of repair instructions or of a
detailed description of the problem.
This description should include information such as measurement settings, type of components
being tested, whether the problem intermittent or constant?, when is the problem most frequent?,
has the test changed since the last time the instrument was used?, Etc. Any detailed information
provided to our technicians will assist them in identifying and correcting the problem in the
quickest possible manner. Use the Expedite Repair & Calibration form provided on the next page.
Once this information is prepared and sent with the instrument and RMA number to our service
department, we will do our part in making sure that you receive the best possible customer
service and turnaround time possible.
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