Toshiba E-STUDIO2008A - Page 814

e-STUDIO2008A/2508A/3008A/3508A/4508A/5008A © 2015 TOSHIBA TEC CORPORATION All rights reserved
ERROR CODE AND TROUBLESHOOTING
8 - 276
[3C50] Offramp destination error
[3C60] Offramp security error
[3C70] Power failure error
[3C90] OffRamp Fax transmission disable error
[3D10] Destination address error
Classification Error item
E-mail reception related error Offramp destination error
Check item Measures
Setting • These errors occur when the FAX number of the offramp
destination is incorrect.
• Request the sender to correct the FAX number of offramp
destination and then retransmit the mail.
Classification Error item
E-mail reception related error Offramp security error
Check item Measures
Setting • These errors occur when the FAX number of the offramp
destination is not on the Address Book.
• Check if the FAX number of the offramp destination is
correctly entered or the number has not been changed.
Classification Error item
E-mail reception related error Power failure error
Check item Measures
Setting • Check if the mail is recovered after turning ON the power
again.
• Request the sender to retransmit the mail if it is not
recovered.
Classification Error item
E-mail reception related error OffRamp Fax transmission disable error
Check item Measures
Setting • OffRamp Fax transmission disable error has been
detected in the received mail.
• Confirm if the Fax Send Function of MFP setting is disable
or not.
Classification Error item
E-mail reception related error Destination address error
Check item Measures
Setting • Check if the setting of the server or DNS is correct.
Correct if any of the setting is incorrect.
• When the content of the setting is correct, confirm the
sender if the destination is correct.