e-STUDIO2008A/2508A/3008A/3508A/4508A/5008A © 2015 TOSHIBA TEC CORPORATION All rights reserved
FIRMWARE UPDATING
11 - 22
11.4 When Firmware Update Failed
When the power is turned OFF during the firmware update or the equipment does not reboot after
updating, perform Recovery Update in accordance with the procedures [A] and [B].
[A] Recovering SYSTEM FIRMWARE and updating firmware
[B] Restoring the encryption Key and License
Notes:
• When the normal HDD is installed in the equipment, perform the procedure [A], shut down the
equipment and then check that it reboots normally. (This is the end of the process.)
• When the security HDD is installed in the equipment, perform the procedures [A] and then [B].
• When the type of the HDD installed in the equipment is unknown, it can be checked by means
of [HS-74] after the procedure [A] is performed.
[A] Recovering SYSTEM FIRMWARE and updating firmware
(1) Turn the power OFF and unplug the power cable.
(2) Take off the rear cover and the SYS board cover.
P. 4-6 "4.1.15 Rear cover"
P. 9-1 "9.1.2 SYS board"
(5) Plug in the power cable and turn the power ON.
(6) Enter the service password in the authentication screen.
(7) Press [Normal Update] and select "SYSTEM FIRMWARE(OS DATA)".
* Once this has been done, a check mark appears at its left.
(8) Press [OK] to shift to the confirmation screen.
(9) Check that "SYSTEM FIRMWARE(OS DATA)" appears on the confirmation screen. Press [OK]
to recover and update SYSTEM FIRMWARE.
* When SYSTEM FIRMWARE updating is finished, "Completed" appears on the screen.
(10) Shut down the equipment. Turn the power OFF and unplug the power cable.
(3) Disconnect the jumper [2] from CN106 on
the SYS board [1].
Fig.11-12
(4) Insert the USB storage device [1] in which
the file for updating is stored into the
connector [2].
Fig.11-13
To Next Page
Loading...
