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ERROR CODE AND TROUBLESHOOTING
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[71AC] File save error during certificate acquisition from SCEP server
[71AD] Failed SCEP operation
[71B0] Software package file decryption failure
[71D0] Factory Default Failure
[71F1] Unsuccessful Creation of Clone File
Classification Error item
Maintenance error File save error occurred during certificate acquisition from
SCEP server.
Check item Measures
Setting File saving failed for some reason. If the error still occurs after
rebooting the equipment, start up using the following
procedure:[3] + [C] + [START] 3. HDD formatting
Reinstallation of software or HDD replacement
Classification Error item
Maintenance error SCEP operation is failed
Check item Measures
Setting Check SCEP server and the SCEP setting on the TopAccess
menu as follows:
[Administration] > [Security] > [Certificate Management] >
SCEP (Automatic)
Classification Error item
Maintenance error Software package file decryption failed.
Check item Measures
Setting Software package file may have a problem or may be
corrupted. Check the software package file and then
reattempt the installation.
Classification Error item
Maintenance error Factory default setting failed.
Check item Measures
Setting Restart the equipment and then retry.
Classification Error item
Maintenance error The creation of a clone file failed.
Check item Measures
Setting Check if there is enough capacity in the HDD and the USB media
and then retry the creation.