Troubleshooting
12-11
12
* When Auto Error Clear is set to [On], processing resumes automatically after a set amount of time elapses.
Message Checkpoints Corrective Actions
Reference
Page
Hard Disk error. — An error has occurred on the hard
disk. Job is canceled. Press [End].
The possible error codes and their
descriptions are as follows.
01: The amount of data that can be
saved at once has been
exceeded. Restart the system or
turn the power OFF/ON. If the
error still occurs, divide the file
into smaller files. If the error
occurs after the file is divided, the
hard disk is damaged. Execute
[System Initialization].
04:
Insufficient space on the hard disk
to complete this operation. Move
data or delete unneeded data.
—
Incorrect account ID. — The account ID was incorrect when
processing the job externally. The job
is canceled. Press [End].
—
Incorrect box
password.
— The box password was incorrect
when processing the job externally.
The job is canceled. Press [End].
—
Incorrect Login User
Name or Password.
— The login user name or password
was incorrect when processing the
job externally. The job is canceled.
Press [End].
—
Job separator tray is
full of paper.
Is the acceptable storage
capacity exceeded?
Remove the paper and press
[Continue]. Printing then resumes.
—
Job Accounting
restriction exceeded.*
Is the acceptable printing
count restricted by Job
Accounting exceeded?
The printing count exceeded the
acceptable count restricted by Job
Accounting. Cannot print any more.
This job is canceled. Press [End].
—
KPDL error.* — PostScript error has occurred.
The job is canceled. Press [End].
—
Machine failure. — Internal error has occurred. Make a
note of the error code displayed on
the touch panel. Call service.
—
Main unit inner tray is
full of paper.
Is the acceptable storage
capacity exceeded?
Remove the paper. Printing then
resumes.
—
Maximum number of
scanned pages.
Is the acceptable scanning
count exceeded?
Cannot scan pages any more. Follow
the instructions on the touch panel.
—
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