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Appendix
Appendix A: Basic Troubleshooting
The removable battery is not charging.
• Make sure the AC adapter is properly connected,
and that the removable battery is properly inserted.
Nothing appears on the screen.
• The tablet computer may be in sleep mode. Press
the power button to wake up the display.
• The brightness level may be too low. Increase
brightness.
The screen suddenly turns blank and
the power indicator goes off.
• Make sure the AC adapter is properly connected.
• If running on battery power, the battery may be
depleted, charge the battery.
• Make sure that LED Indicator shows red.
Wireless LAN signal quality is poor.
• The tablet computer may be out of range. Move the
tablet computer closer to the access point or
another wireless LAN device associated with it.
• Check if your surroundings have interferences,
such as microwave ovens, cordless phones. Move
the tablet computer away from objects causing
interference.
I cannot connect to another wireless
LAN device.
• Make sure that wireless LAN feature is powered
on.
• Make sure that the SSID setting is the same for
every wireless LAN device in the network.
• Restart the tablet computer.
• Make sure the IP address or subnet mask setting is
I cannot connect to another device with
BT.
• Make sure that both devices have BT powered on
(For the Tablet Computer, check Settings to check
if BT is powered on).
• Make sure that the distance between the two
devices is within 10 meters and there are no walls
or large obstructions between the devices.
• Make sure the both devices are powered on and
configured to be discoverable.
• Make sure that both devices are compatible.
The GPS application cannot find my
location.
• Make sure that GPS is turned on in Settings.
• Make sure that GPS receiver and the location
sensor are enabled in Control Panel.
• The tablet computer may be out of coverage area.
Move your tablet computer outdoors or closer to a
window.
• Check if your surroundings have interferences,
such as microwave ovens, cordless phones. Move
the tablet computer away from objects causing
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