Xerox B215 User Manual

General Troubleshooting
Xerox
®
B215 Multifunction Printer
User Guide
216
Print Job Fails to Print
Probable Causes Solutions
The printer has an error. • To clear the error, power off the printer, then power it on again.
• If the error persists, contact a service representative.
The printer is out of paper.
Load paper into the tray. For details, refer to Loading Paper.
The toner cartridge is empty.
Replace the empty toner cartridge. For details, refer to Replacing
the Toner Cartridge.
The power cord is not plugged into the
outlet correctly.
Power off the printer, confirm that the power cord is plugged in
correctly to the printer and the outlet, then power on the printer.
The printer is busy. • Determine if a previous print job is the problem. If necessary,
delete the previous print job.
• Load paper in the tray.
• At the printer control panel, touch Jobs. If the print job is not in
the Active Jobs or Completed Jobs list, check the Ethernet
connection between the printer and computer. Power off the
printer, then power it on again.
• At the printer control panel, touch Jobs. If the print job is not in
the Active Jobs or Completed Jobs list, check the USB
connection between the printer and computer. Power off the
printer, then power it on again.
The printer cable is disconnected. • At the printer control panel, touch Jobs. If the print job is not in
the Active Jobs or Completed Jobs list, check the Ethernet
connection between the printer and computer. Power off the
printer, then power it on again.
• At the printer control panel, touch Jobs. If the print job is not in
the Active Jobs or Completed Jobs list, check the USB
connection between the printer and computer. Power off the
printer, then power it on again.
The toner cartridge is empty. Check supplies status, for details refer to Supply Status
Information. If the toner cartridge is empty, open the front cover,
then replace the toner cartridge. For instructions, refer to
Replacing the Toner Cartridge.
The drum cartridge has reached end of
life.
Check supplies status, for details refer to Supply Status
Information. If the drum cartridge has reached end of life, open
the front cover, then replace the drum cartridge. For instructions,
refer to Replacing the Drum Cartridge.

Xerox B215 Specifications

General

Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	8.5 s
Print speed (black, normal quality, A4/US Letter)	30 ppm
Maximum copy resolution	600 x 600 DPI
Time to first copy (black, normal)	14 s
Scan to	E-mail, FTP, SMB, USB
Scanner type	Flatbed & ADF scanner
Maximum scan area	216 x 356 mm
Image formats supported	JPG, TIFF
Maximum scan resolution	4800 x 4800 DPI
Document formats supported	PDF
Optical scanning resolution (black)	1200 x 1200 ppi
Faxing	Mono faxing
Fax forwarding to	Fax, PC
Fax coding methods	JBIG, MH, MMR (Fax coding method), MR
Digital sender	-
Printing colors	Black
Country of origin	China
Maximum duty cycle	30000 pages per month
Number of print cartridges	1
Page description languages	PCL 5, PCL 6, PostScript 3, XPS
Sustainability certificates	ENERGY STAR
Control type	Touch
Product color	Black, White
Display diagonal	3.5 \
Market positioning	Business
Paper input type	Paper tray
Total input capacity	250 sheets
Total output capacity	120 sheets
Multi-Purpose tray input capacity	1 sheets
Auto document feeder (ADF) input capacity	40 sheets
Paper tray media weight	60 - 163 g/m²
Multi-purpose tray media types	Bond paper, Envelopes, Heavyweight paper, Labels, Plain paper, Preprinted forms, Thicker paper, Transparencies
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 220 g/m²
Auto Document Feeder (ADF) media weight	60 - 120 g/m²
Compatibility	Xerox B215
Internal memory	256 MB
Card reader integrated	No
USB connector	USB Type-A / USB Type-B
USB 2.0 ports quantity	2
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100Base-T(X)
Ethernet LAN data rates	10, 100 Mbit/s
Mobile printing technologies	Apple AirPrint, Google Cloud Print, Mopria Print Service
Power consumption (standby)	46 W
Power consumption (PowerSave)	2 W
Power consumption (average operating)	417 W
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave, Mac OS X 10.9 Mavericks
Server operating systems supported	Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016, Windows Server 2019
Windows operating systems supported	Windows 10, Windows 7, Windows 8
Included cartridge capacity (black)	1500 pages
Recommended monthly print volume	3000 pages
Package weight	14000 g
Operating temperature (T-T)	10 - 32 °C
Operating relative humidity (H-H)	20 - 80 %

Weight and Dimensions

Depth	460 mm
Width	490 mm
Height	480 mm