Xerox B215 User Manual

Print-Quality Problems
Xerox
®
B215 Multifunction Printer
User Guide
238
Toner smear If toner smears on the page:
• Clean the inside of the printer, refer to Cleaning the Printer.
• Check the paper type and quality. For details, refer to Supported Paper.
• Remove the toner cartridge and install a new one, refer to Replacing the Toner
Cartridge.
Vertical repetitive
defects
If marks repeatedly appear on the printed side of the page at even intervals:
• The toner cartridge may be damaged. Run a few prints through the printer and if
you still have the problem, remove the toner cartridge and install a new one. For
details, refer Replacing the Toner Cartridge.
• Parts of the printer may have toner on them. If the defects occur on the back of
the page, the problem will likely correct itself after a few more pages.
• The fusing assembly may be damaged. Contact a service representative.
Background scatter Background scatter results from bits of toner randomly distributed on the printed
page.
• The paper may be too damp. Load a new batch of paper. Do not open packages
of paper until necessary so that the paper does not absorb too much moisture.
• If background scatter occurs on an envelope, change the printing layout to avoid
printing over areas that have overlapping seams on the reverse side. Printing on
seams can cause problems.
• If background scatter covers the entire surface area of a printed page, adjust the
print resolution through your software application or using the print driver
options.
Misformed characters • If characters are improperly formed and producing hollow images, the paper
stock may be too slick. Try different paper. For details, refer to Supported Paper.
• If characters are improperly formed and producing a wavy effect, the scanner
unit may need service. Contact a service representative.
Page skew • Ensure that the paper is loaded properly.
• Check the paper type and quality. For details, refer to Supported Paper.
• Ensure that the guides are not too tight or too loose against the paper stack,
refer to Loading Paper.
Symptoms Solutions

Xerox B215 Specifications

General

Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	8.5 s
Print speed (black, normal quality, A4/US Letter)	30 ppm
Maximum copy resolution	600 x 600 DPI
Time to first copy (black, normal)	14 s
Scan to	E-mail, FTP, SMB, USB
Scanner type	Flatbed & ADF scanner
Maximum scan area	216 x 356 mm
Image formats supported	JPG, TIFF
Maximum scan resolution	4800 x 4800 DPI
Document formats supported	PDF
Optical scanning resolution (black)	1200 x 1200 ppi
Faxing	Mono faxing
Fax forwarding to	Fax, PC
Fax coding methods	JBIG, MH, MMR (Fax coding method), MR
Digital sender	-
Printing colors	Black
Country of origin	China
Maximum duty cycle	30000 pages per month
Number of print cartridges	1
Page description languages	PCL 5, PCL 6, PostScript 3, XPS
Sustainability certificates	ENERGY STAR
Control type	Touch
Product color	Black, White
Display diagonal	3.5 \
Market positioning	Business
Paper input type	Paper tray
Total input capacity	250 sheets
Total output capacity	120 sheets
Multi-Purpose tray input capacity	1 sheets
Auto document feeder (ADF) input capacity	40 sheets
Paper tray media weight	60 - 163 g/m²
Multi-purpose tray media types	Bond paper, Envelopes, Heavyweight paper, Labels, Plain paper, Preprinted forms, Thicker paper, Transparencies
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 220 g/m²
Auto Document Feeder (ADF) media weight	60 - 120 g/m²
Compatibility	Xerox B215
Internal memory	256 MB
Card reader integrated	No
USB connector	USB Type-A / USB Type-B
USB 2.0 ports quantity	2
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100Base-T(X)
Ethernet LAN data rates	10, 100 Mbit/s
Mobile printing technologies	Apple AirPrint, Google Cloud Print, Mopria Print Service
Power consumption (standby)	46 W
Power consumption (PowerSave)	2 W
Power consumption (average operating)	417 W
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave, Mac OS X 10.9 Mavericks
Server operating systems supported	Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016, Windows Server 2019
Windows operating systems supported	Windows 10, Windows 7, Windows 8
Included cartridge capacity (black)	1500 pages
Recommended monthly print volume	3000 pages
Package weight	14000 g
Operating temperature (T-T)	10 - 32 °C
Operating relative humidity (H-H)	20 - 80 %

Weight and Dimensions

Depth	460 mm
Width	490 mm
Height	480 mm