Xerox C310 - Page 186

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SStteepp 11
1 Depending on your operating
system, specify the paper type
from the Printing Preferences or
Print dialog.
• Make sure that the setting
matches the paper loaded.
• You can also change the
setting on the printer control
panel. Navigate to:
SSeettttiinnggss > PPaappeerr > TTrraayy
CCoonnffiigguurraattiioonn > PPaappeerr SSiizzee//
TTyyppee
2 Print the document.
Do dark lines appear on prints?
Go to step 2. The problem is solved.
SStteepp 22
1 Load paper from a fresh
package.
Paper absorbs moisture due to
high humidity. Store paper in its
original wrapper until you use it.
2 Print the document.
Do dark lines appear on prints?
Go to step 3. The problem is solved.
SStteepp 33
1 Remove, and then insert the
imaging kit.
Do not expose the imaging kit
to direct light. Extended
exposure to light may cause
print quality problems.
Do not touch the
photoconductor drum under the
imaging kit. Doing so may
affect the quality of future print
jobs.
2 Print the document.
Do dark lines appear on prints?
Contact customer support. The problem is solved.
186
Xerox
®
C310 Color Printer User Guide
Troubleshoot a Problem