Repeating Defects
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
SSeettttiinnggss >> TTrroouubblleesshhoooottiinngg >> PPrriinntt QQuuaalliittyy TTeesstt PPaaggeess. For non-touch-screen printer models, press OOKK to
navigate through the settings.
AACCTTIIOONN YYEESS NNOO
1 Using the Print Quality Test
Pages, measure the distance
between the repeating defects
on the affected color page.
2 Check if the repeating defects
match any of the following
measurements: IImmaaggiinngg kkiitt
• 94.20mm (3.71in.)
• 29.80mm (1.17in.)
• 23.20mm (0.91in.)
DDeevveellooppeerr uunniitt
• 43.90mm (1.73in.)
• 45.50mm (1.79in.)
TTrraannssffeerr mmoodduullee
• 37.70mm (1.48in.)
• 78.50mm (3.09in.)
• 55mm (2.17in.)
FFuusseerr
• 79.80mm (3.14in.)
• 94.30mm (3.71in.)
Do the repeating defects match
any of the measurements?
Take note of the distance, and then
contact customer support.
Take note of the distance, and then
contact customer support.
Xerox
®
C310 Color Printer User Guide 193
Troubleshoot a Problem
To Next Page
Loading...
