JOB PRINTS FROM THE WRONG TRAY OR ON THE WRONG PAPER
AACCTTIIOONN YYEESS NNOO
SStteepp 11
1 Check if you are printing on the
correct paper.
2 Print the document.
Is the document printed on the
correct paper?
Go to step 2. Load the correct paper size and
paper type.
SStteepp 22
1 Depending on your operating
system, specify the paper size
and paper type from the
Printing Preferences or Print
dialog.
• Make sure that the settings
match the paper loaded in
the tray.
• You can also change the
settings on the printer
control panel.
2 Print the document.
Is the document printed from the
correct tray or on the correct paper?
The problem is solved. Go to step 3.
SStteepp 33
1 Check if the trays are not linked.
For more information, refer
toLinking trays.
2 Print the document.
Is the document printed from the
correct tray?
The problem is solved. Contact customer support.
Xerox
®
C310 Color Printer User Guide 201
Troubleshoot a Problem