Contacting customer support
Before contacting customer support, make sure to have the following information:
• Printer problem
• Error message
• Printer model type and serial number
To receive email, chat support, or to browse the supported documentation, drivers, and other downloads, go to
www.xerox.com, click on the CCuussttoommeerr SSuuppppoorrtt link, and search for your product.
Technical support via telephone is also available. In the U.S. or Canada, go to www.xerox.com/supplies. For other
countries or regions, go to or contact the place where you purchased the printer.
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C310 Color Printer User Guide
Troubleshoot a Problem
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