October 2012
2-54
ColorQube 8570/8870 Service Manual
93,601, 93,604, 93,607, 93,610
Revised, 3rd Revision - Xerox Internal Use Only
Fault Messages and Codes
93,601, 93,604, 93,607, 93,610 Ink Loader Thermal Faults
An Ink Loader Thermal error has occurred. The following troubleshooting procedure applies to
these errors.
Initial Actions
• Reboot the printer and verify the error persists.
• If the problem persists, perform the following procedure.
Troubleshooting Reference
Applicable Parts (Chapter 5 - Parts List)
• Ink Loader & Bezel, PL 1.1 Item 8
• Cable, Ink Loader Data, PL 5.1 Item 11
Wiring and Plug/Jack References (Chapter 7 - Wiring Data)
• Figure 2, Right Side Electronics Module
• Figure 5, Level Sensors, Gate Solenoids, Ink Loader Board
• Figure 11, Ink Loader Board P/J Locations
Procedure
Reseat the Ink Loader Data Cable connectors P/J401 and P/J702, Does the error persist?
YN
Troubleshooting complete.
Check the Ink Loader Thermistor for continuity.
• Disconnect the wiring harness connector P/J703 from the Ink Loader Board as shown in
Figure 1.
• Measure the connector for continuity. The measurement should read ~200k Ohms at
room temperature ~25 Degree Celsius between the white and each colored wire
Does the error persist?
YN
Troubleshooting complete.
Replace the Ink Loader (REP 1.8).
Figure 1 Ink Loader Thermistor and Heater Test Points
Table 1 Applicable Fault Codes
93,601 Cyan ink melt thermistor is shorted.
93,604 Magenta ink melt thermistor is shorted.
93,607 Yellow ink melt thermistor is shorted.
93,610 Black ink melt thermistor is shorted.
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