Xerox COLORQUBE 8570 Service Manual

October 2012
2-62
ColorQube 8570/8870 Service Manual
94,510 ~ 94,513 , 94,524, 94,526
Revised, 3rd Revision - Xerox Internal Use Only
Fault Messages and Codes
94,510 ~ 94,513 Y-Axis Faults
A Y-Axis error has occurred. The following troubleshooting procedure applies to these errors.
Initial Actions
• Reboot the printer and verify the error persists.
• Check all the Drum cable connections.
• If the problem persists, perform the following procedure.
Troubleshooting Reference
Applicable Parts (Chapter 5, Parts List)
• Drum Assembly, PL 2.1 Item 4
• Y-Axis Motor Assembly, PL 4.1 Item 2
• Harness, Right Side Power Control, PL 5.1 Item 13
Wiring and Plug/Jack References (Chapter 7, Wiring Data)
• Figure 1, Right Side Wire Routing
• Figure 6, Hard Drive, Drum Heater, Paper Preheater
• Figure 7, Drum Heater Load Dump, Motors, Head Maintenance Clutch, Strip Solenoid
Procedure
Check the Drum power and encoder wiring harness connectors P/J114, P/J120, and P/J122.
Are the connections secure and undamaged?
YN
Reseat and/or replace the wiring harness.
Clean the Y-Axis Belt and pulley with Isopropyl Alcohol. Power on the printer. Does the error
persist?
YN
Troubleshooting complete.
Replace the Y-Axis Belt (REP 2.5). Does the error persist?
YN
Troubleshooting complete.
Replace the Drum Assembly (REP 2.4). Does the error persist?
YN
Troubleshooting complete.
Replace the Y-Axis Motor Assembly (REP 4.2).
94,524, 94,526 Y-Axis Faults
A Y-Axis error has occurred. The following troubleshooting procedure applies to these errors.
Initial Actions
• Reboot the printer and verify the error persists.
• Check all the Drum cable connections.
• If the problem persists, perform the following procedure.
Troubleshooting Reference
Applicable Parts (Chapter 5, Parts List)
• Drum Assembly, PL 2.1 Item 4
• Y-Axis Motor Assembly, PL 4.1 Item 2
• Harness, Right Side Power Control, PL 5.1 Item 13
Wiring and Plug/Jack References (Chapter 7, Wiring Data)
• Figure 1, Right Side Wire Routing
• Figure 2, Left Side Wire Routing
• Figure 7, Motors, Head Maintenance Clutch, Strip Solenoid
Procedure
Check the Drum Power and Encoder wiring harness connector P/J122. Is the connection
secure and undamaged?
YN
Reseat and/or replace the wiring harness.
Check the Y-Axis Motor wiring harness connector P/J301. Is the connection secure and
undamaged?
YN
Reseat and/or replace the wiring harness.
Clean the Y-Axis Belt and Pulley with Isopropyl Alcohol. Power on the printer. Does the error
persist?
YN
Troubleshooting complete.
Replace the Y-Axis Belt (REP 2.5). Does the error persist?
YN
Troubleshooting complete.
Replace the Drum Assembly (REP 2.4). Does the error persist?
YN
Troubleshooting complete.
Replace the Y-Axis Motor Assembly (REP 4.2).
Table 1 Applicable Fault Codes
94,510 Drum Image Initial Position
94,511 Drum stall During Imaging Acceleration
94,512 Drum stall During Imaging at Constant Velocity
94,513 Drum stall During Imaging Deceleration
Table 1 Applicable Fault Codes
94,524 Y-Axis Over Current Fault
94,526 Y-Axis Stall Fault

Xerox COLORQUBE 8570 Specifications

General

Print Technology	Solid Ink
Monthly Duty Cycle	Up to 85, 000 pages
First Page Out Time (Color)	As fast as 5 seconds
First Page Out Time (B&W)	As fast as 5 seconds
Memory (Maximum)	1 GB
Output Capacity	350 sheets
Supported Operating Systems	Windows, Mac OS, Linux
Print Speed	Up to 40 ppm color / 40 ppm black
Connectivity	USB 2.0, Ethernet
Print Languages	PCL 6, PostScript 3, PDF