October 2012
2-61
ColorQube 8570/8870 Service Manual
94,000 ~ 94,003 Trapped Ink Stick Faults, 94,004 ~
Fault Messages and Codes
Xerox Internal Use Only - Revised, 3rd Revision
94,000 ~ 94,003 Trapped Ink Stick Faults
An Ink Loader error has occurred. The following troubleshooting procedure applies to these
errors.
Initial Actions
• Check for trapped ink stick inside the Ink Loader.
• If the problem persists, perform the following procedure.
Procedure
Remove the trapped ink stick.
Perform the Ink SKU Sensor test in Service Diagnostics (Diagnostics Menu > Monitor Menu
> Ink SKU Sensor).
94,004 ~ 94,007 Factory Ink Stick Exceeded Quota Faults
An ink stick error has occurred. The following troubleshooting procedure applies to these
errors.
Initial Actions
• Check the type of ink stick in the Ink Loader.
• If the problem persists, perform the following procedure.
Procedure
Remove the ink stick.
Perform the Ink SKU Sensor test in Service Diagnostics (Diagnostics Menu > Monitor Menu
> Ink SKU Sensor).
Table 1 Applicable Fault Codes
94,000 Black channel has trapped ink stick
94,001 Magenta channel has trapped ink stick
94,002 Cyan channel has trapped ink stick
94,003 Yellow channel has trapped ink stick
Table 1 Applicable Fault Codes
94,004 Black channel exceeded factory ink stick quota
94,005 Magenta channel exceeded factory ink stick quota
94,006 Cyan channel exceeded factory ink stick quota
94,007 Yellow channel exceeded factory ink stick quota