Xerox COLORQUBE 8570 Service Manual

October 2012
2-67
ColorQube 8570/8870 Service Manual
94,701, 94,702, 94,703
Fault Messages and Codes
Xerox Internal Use Only - Revised, 3rd Revision
94,701, 94,702 Process Drive Faults
A Process Drive error has occurred. The following troubleshooting procedure applies to these
errors.
Initial Actions
• Reboot the printer and verify the error persists.
• Check that the Process Drive gear train is properly homed.
• If the problem persists, perform the following procedure.
Troubleshooting Reference
Applicable Parts (Chapter 5 - Parts List)
• Drum Maintenance (DM) Camshaft, PL 2.1 Item 11
• Transfix Camshaft, PL 2.1 Item 12
• Process Drive with Gear Box and Motor, PL 4.1 Item 13
Procedure
NOTE: A failing transfix camshaft can force the Process Drive out of time.
Check the Process Drive Transfix Camshaft, Cams and End Bearings. Check the Process
Drive alignment. Rehome the Process Drive (ADJ 1.3).
Does the error persist?
YN
Troubleshooting complete.
Check the printer usage.
NOTE: An overheated Motor will lose ability to maintain torque requirements. Lots of slow
(photo-mode) printing, or thick media, or jobs over 500 pages will cause this problem.
Has the printer been under heavy print loads?
YN
Check the Drum Maintenance and Transfix Camshafts movement.
NOTE: The transfix will only move freely for 45 degrees of motion before a torque load is
developed.
Do the Drum Maintenance and Transfix Camshafts move smoothly?
YN
Replace the faulty Camshaft (DM Camshaft - REP 2.11, Transfix Camshaft - REP
2.12).
Replace the Process Drive (REP 4.13).
Replace the Process Drive (REP 4.13).
94,703 X-Axis Fault
An X-Axis error has occurred. The following troubleshooting procedure applies to this error.
Initial Actions
• Reboot the printer and verify the error persists.
• If the problem persists, perform the following procedure.
Troubleshooting Reference
Applicable Parts (Chapter 5 - Parts List)
• X-Axis Motor, PL 4.1 Item 11
• Harness, Right Side Power Control, PL 5.1 Item 13
Wiring and Plug/Jack References (Chapter 7 - Wiring Data)
• Figure 1, Right Side Wire Routing
• Figure 7, Motors, Head Maintenance Clutch, Strip Solenoid
Procedure
Check the X-Axis wiring harness connector P/J123. Is the connection secure and undam-
aged?
YN
Reseat and/or replace the Right Side Harness.
Replace the X-Axis Motor (REP 4.11).
Table 1 Applicable Fault Codes
94,701 Process Drive Over Current Fault
94,702 Process Drive Stall Fault
Table 1 Applicable Fault Code
94,703 X-Axis Stall Fault

Xerox COLORQUBE 8570 Specifications

General

Print Technology	Solid Ink
Monthly Duty Cycle	Up to 85, 000 pages
First Page Out Time (Color)	As fast as 5 seconds
First Page Out Time (B&W)	As fast as 5 seconds
Memory (Maximum)	1 GB
Output Capacity	350 sheets
Supported Operating Systems	Windows, Mac OS, Linux
Print Speed	Up to 40 ppm color / 40 ppm black
Connectivity	USB 2.0, Ethernet
Print Languages	PCL 6, PostScript 3, PDF