Xerox COLORQUBE 8570 Service Manual

October 2012
2-73
ColorQube 8570/8870 Service Manual
99,008, 99,009 ~ 99,013
Fault Messages and Codes
Xerox Internal Use Only - Revised, 3rd Revision
YN
Replace the following components:
• Electronics Module (REP 5.1)
• Printhead Assembly (REP 2.3)
Replace the Right Side Power Control Harness.
Perform procedures in RAP 99,002, 99,003 Jetstack Disconnect.
Replace the Preheater and Deskew Assembly (REP 2.20). Does the error persist?
YN
Troubleshooting complete.
Replace the Electronics Module (REP 5.1).
NOTE: Can indicate blown fuse in the Preheater.
99,009 ~ 99,013 PEST - Ink Melters are Disconnected
An Ink Melter error has occurred. One or more Ink Melters are not drawing the expected power
from the Power Supply. The following troubleshooting applies to these errors.
Initial Actions
• Reboot the printer and verify the error persists.
• Check the Ink Melters’ wiring connections.
• If the problem persists, perform the following procedure.
Troubleshooting Reference
Applicable Parts (Chapter 5 - Parts List)
• Ink Loader & Bezel, PL 1.1 Item 8
• Electronics Module, PL 5.1 Item 1
• Power Supply Board, PL 5.1 Item 6
• Jetstack Fuse, PL 5.1 Item 21
Wiring and Plug/Jack References (Chapter 7 - Wiring Data)
• Figure 2, Right Side Electronics Module P/J Locations
• Figure 5, Ink Level Sensors, Gate Solenoids, Ink Loader Board
• Figure 11, Ink Loader Board P/J Locations
Procedure
Check the Ink Loader Data cable connectors P/J401 and P/J702. Are the connections
secure and undamaged?
YN
Reseat and/or replace the wiring harness.
Check the Ink Loader Thermistor for continuity.
• Disconnect the wiring harness connector P/J703 (see Figure 1) from the Ink Loader
Board.
• Measure the connector for continuity. The measurement should read ~200 kohms at room
temperature ~25 Degree Celsius.
Is it open or shorted?
YN
Check the Jetstack Fuses. Is the Heater test open?
YN
Perform the following checks:
• Test F2 in the Power Supply. Refer to Testing F2 and F3 in the Electrical Trou-
bleshooting section in Chapter 6, General Troubleshooting.
Table 1 Applicable Fault Codes
99,009 PEST - All Ink Melters are Disconnected.
99,010 PEST - Inkmelt 0 Disconnect
99,011 PEST - Inkmelt 1 Disconnect
99,012 PEST - Inkmelt 2 Disconnect
99,013 PEST - Inkmelt 3 Disconnect
A B
A B

Xerox COLORQUBE 8570 Specifications

General

Print Technology	Solid Ink
Monthly Duty Cycle	Up to 85, 000 pages
First Page Out Time (Color)	As fast as 5 seconds
First Page Out Time (B&W)	As fast as 5 seconds
Memory (Maximum)	1 GB
Output Capacity	350 sheets
Supported Operating Systems	Windows, Mac OS, Linux
Print Speed	Up to 40 ppm color / 40 ppm black
Connectivity	USB 2.0, Ethernet
Print Languages	PCL 6, PostScript 3, PDF