Xerox COLORQUBE 8570 Service Manual

October 2012
2-15
ColorQube 8570/8870 Service Manual
73,215, 73,952
Fault Messages and Codes
Xerox Internal Use Only - Revised, 3rd Revision
73,215, 73,952 525-Sheet Feeder Faults
A 525-Sheet Feeder error has occurred. The following troubleshooting procedure applies to
these errors.
Initial Actions
• Reboot the printer and verify the error persists.
• Check paper path in the printer and High-Capacity Feeders (HCFs) for obstructions or
jammed sheets.
• If the problem persists, perform the following procedure.
Troubleshooting Reference
Applicable Parts (Chapter 5 - Parts List)
• 525-Sheet Feeder (HCF) with Tray, PL 3.1 Item 12
• Harness, Left Side Power Control, PL 5.1 Item 17
Wiring and Plug/Jack Reference (Chapter 7 - Wiring Data)
• Figure 2, Left Side Wire Routing
Procedure
Check paper path in the printer and HCFs for obstructions or jammed sheets. Remove obstruc-
tions.
• For HCF Motor Stall failure, send a print job to feed paper from the tray at fault.
• For HCF Raise failure, reinsert the tray and verify that it raised properly.
Does the error persist?
YN
Troubleshooting complete.
Replace the 525-Sheet Feeder (REP 3.12).
Table 1 Applicable Fault Codes
73,215 HCF1 Raise Failure
73,952 HCF1 Motor Stall Fault

Xerox COLORQUBE 8570 Specifications

General

Print Technology	Solid Ink
Monthly Duty Cycle	Up to 85, 000 pages
First Page Out Time (Color)	As fast as 5 seconds
First Page Out Time (B&W)	As fast as 5 seconds
Memory (Maximum)	1 GB
Output Capacity	350 sheets
Supported Operating Systems	Windows, Mac OS, Linux
Print Speed	Up to 40 ppm color / 40 ppm black
Connectivity	USB 2.0, Ethernet
Print Languages	PCL 6, PostScript 3, PDF