Xerox COLORQUBE 8570 Service Manual

October 2012
2-23
ColorQube 8570/8870 Service Manual
89,570, 89,571, 89,572
Fault Messages and Codes
Xerox Internal Use Only - Revised, 3rd Revision
89,570, 89,571 Media Drive Faults
A Media Drive error has occurred. The following troubleshooting procedure applies to these
errors.
Initial Actions
• Reboot the printer and verify the error persists.
• Check the Media Drive wiring harnesses.
• Check the printer for jammed sheet in the paper path.
• If the problem persists, perform the following procedure.
Troubleshooting Reference
Applicable Parts (Chapter 5 - Parts List)
•Exit Roller, PL 3.1 Item 6
• Takeaway Roller, PL 3.1 Item 7
• Duplex Roller, PL 3.1 Item 8
• Media Drive with 2 Clutches, PL 4.1 Item 5
• Left Side Power Control Harness, PL 5.1 Item 17
Wiring and Plug/Jack Reference (Chapter 7 - Wiring Data)
• Figure 2, Left Side Wire Routing
Procedure
Remove the Media Drive Assembly (REP 4.5) and turn each printer Shaft by hand. Do you
feel any unusual resistance?
YN
Troubleshooting complete.
Clear the obstruction or replace the defective Drive Shaft or Bushing (see Mechanical Hard-
ware Kit in Chapter 5, Parts List). Does the error persist?
YN
Troubleshooting complete.
Replace the Media Drive Assembly (REP 4.5).
89,572 Media Path Motor Fault
A Media Path Motor error has occurred. The following troubleshooting procedure applies to
this error.
Initial Actions
• Reboot the printer and verify the error persists.
• Check the Media Drive wiring harnesses.
• Check the Preheater wiring harness not caught in the Takeaway Roller.
• Check the Takeaway Roller D-Shaft is properly meshed to the Drive Train.
• If the problem persists, perform the following procedure.
Troubleshooting Reference
Applicable Parts (Chapter 5 - Parts List)
• Media Drive with 2 Clutches, PL 4.1 Item 5
• Left Side Power Control Harness, PL 5.1 Item 7
Wiring and Plug/Jack Reference (Chapter 7 - Wiring Data)
• Figure 2, Left Side Wire Routing
Procedure
Inspect the Motor Cable for bent pins, loose connections or damaged wires. Does the error
persist?
YN
Troubleshooting complete.
Replace the Media Drive Assembly (REP 4.5). Does the error persist?
YN
Troubleshooting complete.
Replace the Left Side Power Control Harness.
Table 1 Applicable Fault Codes
89,570 Media Path Over Current Fault
89,571 Media Path Stall Fault
Table 1 Applicable Fault Code
89,572 Media Path Motor/ Wiring Fault

Xerox COLORQUBE 8570 Specifications

General

Print Technology	Solid Ink
Monthly Duty Cycle	Up to 85, 000 pages
First Page Out Time (Color)	As fast as 5 seconds
First Page Out Time (B&W)	As fast as 5 seconds
Memory (Maximum)	1 GB
Output Capacity	350 sheets
Supported Operating Systems	Windows, Mac OS, Linux
Print Speed	Up to 40 ppm color / 40 ppm black
Connectivity	USB 2.0, Ethernet
Print Languages	PCL 6, PostScript 3, PDF