Xerox WorkCentre 5230A User Manual

Common Problems
367
Deformed transparencies • Check that [Transparency] is selected in
[Paper Type]. The machine automatically
adjusts the handling for transparencies.
Transparencies tolerate less heat than
paper.
Blank output • Check that the document is loaded face up
in the document feeder.
• If the cartridge is new, the toner may not
be dispensed. Repeat the job.
• Reinstall the drum cartridge and the toner
cartridge.
• Replace the drum cartridge.
• Replace the toner cartridge if the screen
message for replacement is displayed.
Streaks, solid or dotted lines, or spots • Clean the document glass, the CVT glass,
the areas under the platen cover, the
document feeder, and the paper guides.
• Completely remove the ROS cleaner and
reinsert the ROS cleaner to clean the
raster output scanner.
• If the machine has been idle for an
extended period of time, or if the toner or
drum cartridge is new, begin the job again.
• Run the job using the document glass.
• Check the quality of the document. Use
[Edge Erase] to remove lines and marks
from the edges of the document.
• Replace the drum cartridge.
• Load fresh paper.
• Check the humidity of the machine
location.
Output is too light or too dark. • Load fresh paper.
• Check the quality of the document.
• Select [Lighten/Darken] on the touch
screen.
• Run off more prints until the copy quality
improves.
• Replace the drum cartridge.
Uneven print • Replace the drum cartridge.
• Replace the toner cartridge if the screen
message for replacement is displayed.
Blurred images • Load fresh paper.
• Replace the drum cartridge.
• Replace the toner cartridge if the screen
message for replacement is displayed.
Missing characters • Load fresh paper.
• Reinstall the drum cartridge.
• Replace the toner cartridge if the screen
message for replacement is displayed.
• Replace the drum cartridge.
Gloss variations (coining) • Check the quality of the documents.
• If the document has large areas of solid
density, adjust the contrast.
Symptom Recommendation

Xerox WorkCentre 5230A Specifications

General

Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Economical printing	Yes
Time to first page (black, normal)	4.3 s
Print speed (black, normal quality, A4/US Letter)	30 ppm
Power supply type	AC
Dimensions (WxDxH)	640 x 652 x 1113 mm
Power requirements	220 – 240V, 50/60 Hz
Printer management	SNMPv1, SNMPv2c, SMTPv3, TCP/IP, IP
Networking features	Fast Ethernet
All-in-one functions	Copy, Scan
Standard media sizes	89 x 98.4mm - 297 x 420mm
Maximum internal memory	0.768 GB
Color all-in-one functions	scan, n
Compatible operating systems	Windows XP/Server 2003/Server 2008/Vista/7 Mac OS X 10.3 – 10.5 AIX 5Iv5.3 HP UX 11.0, 11i v2 Solaris 8/9/10 Linux Fedora Core 1/5 RedHat Enterprise Linux 4 SUSE x10
Dimensions (W x D x H) (imperial)	25.2 x 25.7 x 43.8 \
Acoustic power emissions (active, print, copy or scan)	72/38 dB
Scanner type	Flatbed scanner
Input color depth	24 bit
Maximum scan area	297 x 432 mm
Image formats supported	JPG, TIF
Copier resize	25 - 400 %
Maximum copy resolution	600 x 600 DPI
Maximum number of copies	999 copies
Copy speed (black, normal quality, A4)	30 cpm
Total input capacity	1100 sheets
Total output capacity	500 sheets
Maximum input capacity	5100 sheets
Auto document feeder (ADF) input capacity	75 sheets
Internal memory	512 MB
Processor family	PowerPC
Internal storage capacity	40 GB
Sound pressure level (printing)	22 dB
Display	-
Market positioning	Business
Envelopes sizes	C5, DL
Maximum print size	297 x 420 mm
Media weight (tray 1)	60 to 105 g/sm2
Paper tray media types	Bond paper, Plain paper, Pre-Printed, Recycled paper
Non-ISO print media sizes	Legal
ISO A-series sizes (A0...A9)	A3, A4, A5
ISO B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A3
Multi-Purpose Tray media weight	60 - 215 g/m²
Supported network protocols (IPv4)	TCP/IP, IPv6HTTP/HTTPS, LPR/LPD
Standard interfaces	USB 2.0
Power consumption (standby)	95 W
Power consumption (average operating)	615 W
Sustainability certificates	ENERGY STAR
Maximum duty cycle	100000 pages per month
Recommended duty cycle	12000 pages per month
Operating temperature (T-T)	10 - 28 °C
Operating relative humidity (H-H)	15 - 85 %