8.3  Troubleshooting Based on the Operation and Conditions of the Servomotor 
8-54
Servomotor 
Moves with-
out a Refer-
ence Input
A failure occurred in the SER-
VOPACK.
–
Turn OFF the power 
supply to the servo 
system. Replace the 
SERVOPACK.
–
The count-up direction of the 
linear encoder does not 
match the forward direction 
of the Moving Coil in the 
motor.
Check the directions.
Change the setting of 
Pn080 = n.X 
(Motor Phase Selec-
tion). 
Match the linear 
encoder direction and 
Servomotor direction.
–
Polarity detection was not 
performed correctly.
Check to see if electrical 
angle 2 (electrical angle 
from polarity origin) at any 
position is between ±10°.
Correct the settings for 
the polarity detection-
related parameters.
–
Dynamic 
Brake Does 
Not Operate
The setting of Pn001 = 
n.X (Servo OFF or 
Alarm Group 1 Stopping 
Method) is not suitable.
Check the setting of 
Pn001 = n.X.
Set Pn001 = n.X 
correctly.
–
The dynamic brake resistor is 
disconnected.
Check the moment of 
inertia, motor speed, and 
dynamic brake frequency 
of use. If the moment of 
inertia, motor speed, or 
dynamic brake frequency 
of use is excessive, the 
dynamic brake resis-
tance may be discon-
nected.
Turn OFF the power 
supply to the servo 
system. Replace the 
SERVOPACK. To pre-
vent disconnection, 
reduce the load.
–
There was a failure in the 
dynamic brake drive circuit.
–
There is a defective 
component in the 
dynamic brake circuit. 
Turn OFF the power 
supply to the servo 
system. Replace the 
SERVOPACK.
–
Abnormal 
Noise from 
Servomotor
The Servomotor vibrated 
considerably while perform-
ing the tuning-less function 
with the default settings.
Check the waveform of 
the motor speed.
Reduce the load so 
that the moment of 
inertia ratio or mass 
ratio is within the allow-
able value, or increase 
the load level or reduce 
the rigidity level in the 
tuning-less level set-
tings.
–
The machine mounting is not 
secure.
Turn OFF the power sup-
ply to the servo system. 
Check to see if there are 
any loose mounting 
screws.
Tighten the mounting 
screws.
–
Turn OFF the power sup-
ply to the servo system. 
Check to see if there is 
misalignment in the cou-
pling.
Align the coupling.
–
Turn OFF the power sup-
ply to the servo system. 
Check to see if the cou-
pling is balanced.
Balance the coupling.
–
Continued on next page.
Continued from previous page.
Problem Possible Cause Confirmation Correction Reference