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7.4 Appendix D Warranty and Repair
YSI Multi-Channel Online Monitors are warranted for one year from date of purchase by the end user against defects in
materials and workmanship. Within the warranty period, YSI will repair or replace, at its sole discretion, free of charge, any
product that YSI determines to be covered by this warranty.
7.4.1 Limitation of Warranty
This Warranty does not apply to any YSI product damage or failure caused by
(i) failure to install, operate or use the product in accordance with YSI’s written instructions,
(ii) abuse or misuse of the product,
(iii) failure to maintain the product in accordance with YSI’s written instructions,
(iv) any improper repairs to the product,
(v) use by the user of defective or improper components or parts in servicing or repairing the product, or
(vi) modification of the product in any way not expressly authorized by YSI.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING ANY
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. YSI’s LIABILITY UNDER THIS
WARRANTY IS LIMITED TO REPAIR OR REPLACEMENT OF THE PRODUCT, AND THIS SHALL BE YOUR SOLE AND
EXCLUSIVE REMEDY FOR ANY DEFECTIVE PRODUCT COVERED BY THIS WARRANTY. IN NO EVENT SHALL YSI
BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY
DEFECTIVE PRODUCT COVERED BY THIS WARRANTY.
To exercise this warranty, write or call your local YSI representative, or contact YSI Customer Service in Yellow Springs,
Ohio. Send the product and proof of purchase, transportation prepaid, to the Authorized Service Center selected by YSI.
Repair or replacement will be made and the product returned, transportation prepaid. Repaired or replaced products are
warranted for the balance of the original warranty period, or at least 90 days from date of repair or replacement.
7.4.2 Cleaning Instructions for Instrument Return
Before service can be performed, equipment exposed to biological, radioactive, or toxic
materials must be cleaned and disinfected
Biological contamination is presumed for any instrument, probe, or other device that has been used with biological samples
or with waste water. Radioactive contamination is presumed for any instrument, probe or other device that has been used
near any radioactive source.
If an instrument, probe, or other part is returned or presented for service without a Cleaning Certificate, and if in our opinion
it represents a potential biological or radioactive hazard, our service personnel reserve the right to withhold service until
appropriate cleaning, decontamination, and certification has been completed. We will contact the sender for instructions as
to the disposition of the equipment. Disposition costs will be the responsibility of the sender.
When service is required, either at the user's facility or at YSI, the following steps must be taken to insure the safety of our
service personnel.
1. In a manner appropriate to each device, decontaminate all exposed surfaces, including any containers. 70%
isopropyl alcohol or 70% ethanol are suitable for most disinfecting.
2. The user shall take normal precautions to prevent radioactive contamination and must use appropriate
decontamination procedures should exposure occur.
3. If exposure has occurred, the customer must certify that decontamination has been accomplished and that no
radioactivity is detectable by survey equipment.
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