Basic Home Station VDSL2 P8701T User’s Guide 223
CHAPTER 23
Troubleshooting
This chapter offers some suggestions to solve problems you might encounter. The potential
problems are divided into the following categories.
• Power, Hardware Connections, and LEDs
• VDSL Router Access and Login
• Internet Access
• Wireless Internet Access
• USB Device Connection
• UPnP
23.1 Power, Hardware Connections, and LEDs
The VDSL Router does not turn on. None of the LEDs turn on.
1 Make sure the VDSL Router is turned on.
2 Make sure you are using the power adaptor or cord included with the VDSL Router.
3 Make sure the power adaptor or cord is connected to the VDSL Router and plugged in to an
appropriate power source. Make sure the power source is turned on.
4 Turn the VDSL Router off and on.
5 If the problem continues, contact the vendor.
One of the LEDs does not behave as expected.
1 Make sure you understand the normal behavior of the LED. See Section 1.4 on page 13.
2 Check the hardware connections.
3 Inspect your cables for damage. Contact the vendor to replace any damaged cables.
4 Turn the VDSL Router off and on.