Application Interfaces
221
• SNMP Agent This Windows service program facilitates integrating the
OpenCom 100 communications system into SNMP-based network management.
You do not require a CSTA user log-on to operate this service programme.
To use the full CSTA interface performance, you have to activate the extended func-
tions (CSTA phase 3 BER / XML) with a licence key. Activate the licence key in the Con-
figurator on the System: Licences page.
CSTA interface access is also protected by the password a user account. You can con-
figure a new entry in the Configurator on the User Manager: User page. When cre-
ating the user entry, you have to select the “Administrators” user group.
Authorisations can be assigned via user groups for using CSTA functions on terminals.
To do so, configure the options under the CSTA header on the User Manager: User
groups page. Please consult the notes in the online help regarding this page in the
Configurator.
You can also develop your own CTI applications or adapt existing CTI applications for
the CSTA interface. To do so, you need the CD-ROM, the developer documentation,
library files and sample applications, available separately. Contact Aastra support if
you need this CD-ROM.
Setting up TAPI Interface
With a TAPI (Telephony Application Programming Interface) you can operate a CTI
application (Computer Telephony Integration). Here, the CTI application uses the
services of the OpenCom 100 with the help of the TAPI driver installed on a Windows
PC.
Many telephony functions, such as enquiry, toggling, three-party conference, pick-up,
call protection and call forwarding can be controlled using appropriate TAPI-com-
patible software.
Requirements
You require an active IP network connection between the PC and the communica-
tions system. CTI functions can be used only in conjunction with system terminals.
You must therefore have configured at least one user for a system terminal. In
addition, you require a TAPI 2.1-compatible CTI application, for example the Phone
Dialer included in the Windows operating system.
To Next Page
Loading...
Need help?
General
