Update Notes
28
Updating
Updating is done in the following steps:
1. Open the System: Firmware page in the Configurator. Click on the Save button
to create a backup copy of the existing configuration. Then click on the Next
button.
2. Click on the Browse button. Select the firmware file. Click on the Load button.
This process loads the firmware file to the communications system. After loading,
the communications system re-starts. Then the existing configuration is con-
verted. This process can take up to 60 minutes depending on how much configu-
ration data is involved.
3. Then open the System: Components page. Select the Firmware Addons entry
from the selections offered. Take note of the expected file name displayed. Load
the firmware extensions with the Browse and Load buttons.
4. Then open the System: Licences page. Enter the authorisation key for the update.
Then a green tick mark should appear next to the Release Upgrade CM entry in the
Status column. In addition, the release number contained in the authorisation
key is displayed.
After updating, as needed, you can also load the online help file and the audio files for
the additional programs OpenVoice and OpenAttendant.
If you have been operating external SIP lines with customer-specific settings, you may
have to adjust these settings to the extended SIP provider settings of release 10 (see
online help topics “SIP Trunks”, “SIP Provider” and “Notes on SIP Providers”).
Note
Please also note the information on updating telephony functions (see Information
on the Update starting on page 178).