118 1260 Infinity Binary Pump User Manual
7 Error Information
Module Error Messages
Servo Restart Failed
Error ID: 2201, 2211
Servo Restart Failed: Pump channel A
B: Servo Restart Failed: Pump channel B
The pump motor in the module was unable to move into the correct
position for restarting.
When the module is switched on, the first step is to switch on the C
phase of the variable reluctance motor. The rotor should move to one of
the C positions. The C position is required for the servo to be able to take
control of the phase sequencing with the commutator. If the rotor is
unable to move, or if the C position cannot be reached, the error message
is generated.
Probable cause Suggested actions
1 Disconnected or defective cable.
Please contact your Agilent service
representative.
2 Blocked active inlet valve.
Exchange the active inlet valve.
3 Mechanical blockage of the module.
Remove the pump-head assembly. Ensure there
is no mechanical blockage of the pump-head
assembly or pump drive assembly.
4 Defective pump drive assembly.
Please contact your Agilent service
representative.
5 Defective main board.
Please contact your Agilent service
representative.