1290 Infinity II High-Speed Pumps User Manual 118
7 Error Information
Pump Error Messages
Pressure below lower limit
Error ID: 22015
The pressure has dropped below the lower limit.
• Parameter: None
Target pressure not reached for binary pump
degasser
Error ID: 22031
The target pressure of the binary pump degasser has not been reached within
the expected time.
• Parameter: Pressure in mbar
Probable cause Suggested actions
1 Leak
Check for leaks.
2 Bottle empty
Check bottle filling.
3 Wrong solvent (viscosity)
Check solvent.
4 Inappropriate setting
Check flow rate and lower pressure limit.
5 Column degradation
Replace column.
Probable cause Suggested actions
1 Condensation in degasser chamber due to
temperature fluctuation.
Equilibrate and restart module. Use Evacuation
Mode if necessary.
2 Degasser is defect.
Please contact your Agilent service representa-
tive.