Agilent Technologies 1290 Infinity II - 6 Troubleshooting and Diagnostics

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1290 Infinity II High-Speed Pumps User Manual 96

6 Troubleshooting and Diagnostics

User Interfaces 97

Agilent Lab Advisor Software 98

Pump Leak Rate Test 99

Troubleshooting the Pump Leak Rate Test 102

System Pressure Test 104

Overview about the troubleshooting and diagnostic features.

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Table of Contents5
Introduction9
Agilent 1290 Infinity II High-Speed Pump10
Product Description10
Features11
Agilent 1290 Infinity II Bio High-Speed Pump12
Product Description12
Features13
Pump Principle14
Leak and Waste Handling16
Leak Sensor19
Waste Concept20
Site Requirements and Specifications21
Site Requirements22
Physical Specifications25
Physical Specifications Agilent 1290 Infinity II High-Speed Pump (G7120A)25
Physical Specifications Agilent 1290 Infinity II Bio High-Speed Pump (G7132A)26
Performance Specifications27
Performance Specifications Agilent 1290 Infinity II High-Speed Pump (G7120A)27
Performance Specifications Agilent 1290 Infinity II Bio High-Speed Pump (G7132A)30
Using the Pump33
Magnets34
Turn On/Off35
Status Indicators37
Best Practices38
Daily / Weekly Tasks38
Power up / Shut-Down the Pump39
Prepare the Pump40
Seal Wash44
How to Deal with Solvents44
Purging the Pump45
Recommendations for Bio-Compatible and Bio-Inert Systems47
Recommendations for Degassers49
Solvent Information50
Materials in Flow Path (G7120A)50
Materials in Flow Path (G7132A)51
General Information about Solvent/Material Compatibility52
Solvent Recommendation for Agilent 1290 Infinity and 1290 Infinity II and 1260 Infinity II Flexible Pumps58
Normal Phase Applications59
Solvent Handling61
Algae Growth in HPLC Systems64
How to Prevent And-Or Reduce the Algae Problem64
Setting up the Pump with the Instrument Control Interface65
Overview65
Instrument Configuration65
The Pump User Interface (Dashboard Panel)67
Control Settings70
Method Parameter Settings71
Agilent Local Control Modules75
Preparing the Pump76
Capillary Coding Guide77
Installing Capillaries80
Optimizing Performance85
Delay Volume and Extra-Column Volume86
Delay Volume86
How to Configure the Optimum Delay Volume87
How to Achieve Higher Resolution88
Using Solvent Calibration Tables91
How It Works91
How to Import the Latest Solvent Calibration Tables92
Recommendations for Setting up Methods Using Salt-Containing Eluents95
Troubleshooting and Diagnostics96
User Interfaces97
Agilent Lab Advisor Software98
Pump Leak Rate Test99
Troubleshooting the Pump Leak Rate Test102
System Pressure Test104
Error Information106
What Are Error Messages108
General Error Messages109
Timeout109
Shutdown110
Remote Timeout111
Lost CAN Partner111
Leak Sensor Short112
Leak Sensor Open113
Compensation Sensor Open113
Compensation Sensor Short114
Fan Failed114
Leak115
Open Cover115
Cover Violation116
Pump Error Messages117
Pressure of Binary Pump above Upper Limit117
Pressure below Lower Limit118
Target Pressure Not Reached for Binary Pump Degasser118
Degasser's Pressure Limit Violation119
Solvent Counter Exceeded Limit119
Waste Counter Limit Exceeded120
Flow Rate Limit Exceeded120
Binary Pump Shutdown During Analysis121
Reading the Pump Encoder Tag Failed121
Writing the Pump Encoder Tag Failed122
Pump Drive Blocked or Encoder Failed122
Drive Current too Low123
Drive Encoder Failed123
Drive Current too High123
Drive Timeout124
Overcurrent of Pump Drive124
Overcurrent of Solvent Selection Valve (SSV)124
Deliver Underrun125
Defect Connection between Main Board and Pump Drive Encoder125
Pump Drive Encoder Defect125
Purge Valve Failed126
Reading of Purge Valve Tag Failed126
Pump Drive Encoder Rollover126
Drive Position Limit127
Insufficient Power of Drive Encoder LED127
Drive Encoder Error127
Writing the Purge Valve Tag Failed128
Current of Primary Pump Drive too High128
Current of Secondary Pump Drive too High129
Unknown Purge Valve Type129
Pump Drive Encoder Error129
Pump Drive Error130
Pump Drive Stroke Blocked130
Pump Drive Stop Not Found131
Pressure Sensor Calibration Wrong or Missing131
Seal Wash Pump was Missing When Tried to Turn on132
Invalid Degasser Pressure Signal132
Maintenance133
Introduction to Maintenance135
Warnings and Cautions138
Overview of Maintenance140
Cleaning the Module141
Install Fittings and Capillaries142
Remove and Install Doors143
Replace the Shutoff Valve Panel145
Replace the Pressure Sensor146
Replace the Solvent Selection Valve (SSV)148
Change Configuration or Replace the Jet Weaver150
Replace the Seal Wash Pump153
Replace the Inlet Valve (G7120A)154
Replace the Inlet Valve (G7132A)156
Release a Stuck Inlet Valve158
Remove the Pump Head Assembly (G7120A)160
Remove the Pump Head Assembly (G7132A)163
Pump Head Maintenance (Tool Free)166
Disassemble Longlife Pump Heads (G7120A)167
Disassemble Longlife Pump Heads (G7132A)171
Replace the Heat Exchanger (G7120A)175
Replace the Heat Exchanger (G7132A)177
Assemble Longlife Pump Heads (G7120A)179
Assemble Longlife Pump Heads (G7132A)185
Install the Pump Head Assembly (G7120A)191
Install the Pump Head Assembly (G7132A)193
Replace the Outlet Valve (G7120A)195
Replace the Outlet Valve (G7132A)198
Replace the Purge Valve Head200
Replace Parts of the Purge Valve Head202
Replace Parts of the High Pressure Filter Assembly (G7120A)203
Replace Parts of the High Pressure Filter Assembly (G7132A)205
Replace the Module Firmware207
Prepare the Pump Module for Transport208
Parts and Materials for Maintenance212
Overview of Maintenance Parts (G7120A)213
Overview of Maintenance Parts (G7132A)214
Flow Connections (G7120A)216
Flow Connections (G7132A)218
Pump Heads (G7120A)220
Pump Head Assembly Parts221
Primary Pump Head Parts223
Secondary Pump Head Parts224
Pump Heads (G7132A)225
Pump Head Assembly Parts225
Primary Pump Head Parts227
Secondary Pump Head Parts228
Purge Valve (G7120A)229
Purge Valve (G7132A)230
Cover Parts231
Accessory Kit (G7120A)232
Accessory Kit (G7132A)233
HPLC System Tool Kit234
Identifying Cables235
Cable Overview236
Analog Cables238
Remote Cables240
CAN/LAN Cables244
Agilent Module to PC245
Usb246
Hardware Information247
Firmware Description248
Electrical Connections251
Serial Number Information251
Rear View of the Module252
Interfaces253
Overview Interfaces255
USB (Universal Serial Bus)257
Setting the 8-Bit Configuration Switch258
Special Settings260
Early Maintenance Feedback261
Instrument Layout262
LAN Configuration263
What You Have to Do First264
TCP/IP Parameter Configuration265
Configuration Switch266
Initialization Mode Selection267
Dynamic Host Configuration Protocol (DHCP)269
General Information (DHCP) Setup (DHCP)269
Link Configuration Selection272
Manual Configuration273
With Telnet274
PC and User Interface Software Setup Setup278
PC Setup for Local Configuration278
User Interface Software Setup279
Appendix280
General Safety Information281
Safety Standards281
General281
Before Applying Power282
Ground the Instrument282
Do Not Operate in an Explosive Atmosphere283
Do Not Remove the Instrument Cover283
Do Not Modify the Instrument283
In Case of Damage283
Solvents284
Safety Symbols285
Waste Electrical and Electronic Equipment (WEEE) Directive287
Radio Interference288
Sound Emission Certification for Federal Republic of Germany289
Agilent Technologies on Internet290

Agilent Technologies 1290 Infinity II - 6 Troubleshooting and Diagnostics

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