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1290 Infinity II High-Speed Pumps User Manual 98

6 Troubleshooting and Diagnostics

Agilent Lab Advisor Software

The Agilent Lab Advisor Software (basic license, shipped with an Agilent LC

pump) is a standalone product that can be used with or without a

chromatographic data system. Agilent Lab Advisor helps to manage the lab for

high-quality chromatographic results by providing a detailed system overview of

all connected analytical instruments with instrument status, Early Maintenance

Feedback counters (EMF), instrument configuration information, and diagnostic

tests. With the push of a button, a detailed diagnostic report can be generated.

Upon request, the user can send this report to Agilent for a significantly improved

troubleshooting and repair process.

The Agilent Lab Advisor software is available in two versions:

• Lab Advisor Basic

• Lab Advisor Advanced

Lab Advisor Basic is included with every Agilent 1200 Infinity Series and Agilent

InfinityLab LC Series instrument.

The Lab Advisor Advanced features can be unlocked by purchasing a license key,

and include real-time monitoring of instrument actuals, all various instrument

signals, and state machines. In addition, all diagnostic test results, calibration

results, and acquired signal data can be uploaded to a shared network folder. The

Review Client included in Lab Advisor Advanced allows to load and examine the

uploaded data no matter on which instrument it was generated. This makes Data

Sharing an ideal tool for internal support groups and users who want to track the

instrument history of their analytical systems.

The optional Agilent Maintenance Wizard Add-on provides an easy-to-use,

step-by-step multimedia guide for performing preventive maintenance on Agilent

1200 Infinity LC Series instrument.

The tests and diagnostic features that are provided by the Agilent Lab Advisor

software may differ from the descriptions in this manual. For details, refer to the

Agilent Lab Advisor software help files.

Agilent Technologies 1290 Infinity II User Manual

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