80 Agilent SPS 4 Autosampler User’s Guide
7 Running the Calibration Wizard
• Envelope Error
Example: Probe reached the maximum Y limit.
An envelope error occurs if you try to move the sample probe outside
its motion envelope limits. If the well position is outside the motion
envelope, contact your Agilent customer support representative.
•Capture Failure
Example: Probe is too far from starting point.
A capture failure occurs if the point you are trying to capture is too far
away from the expected position. Check that the sample probe positions
above the correct well position, and the sample racks you are using
match the description in the Calibration Wizard. If the problem still
remains unresolved, contact your Agilent customer support
representative.
•Autosampler Error
Example: Move Z failed with ERR(8).
An autosampler error occurs if the arm has a collision, such as if the
probe hits the sample rack. If this happens, click the Reset button. The
autosampler will reset, and the calibration process can be continued. If
the problem still remains unresolved, contact your Agilent customer
support representative.
• Skipping Calibration
Example: None of the positions were adjusted. Skipping calibration.
If all four captured positions are within 0.5 mm of their original
position, the existing calibration is deemed to be accurate, so the
calibration does not be adjusted. In this case, any problems you are
having are unlikely to be caused by alignment. Contact your Agilent
customer support representative.