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Modero VG Series Touch Panels - Instruction Manual
Troubleshooting Information (Cont.)
Symptom Solution
I have more that one Modero panel
connected to my System Master and only
one shows up.
Multiple NetLinx Compatible devices (such as Modero panels) can be associated for use with a
single Master. Each Modero panel comes with a defaulted Device Number value of 10001.
When using multiple panels, it can become very easy to overlook the need to assign different
Device Number values to each panel.
• Press and hold the grey Front Setup Access button for 3 seconds to open the Setup page.
•Press the Protected Setup button (located on the lower-left of the panel page), enter 1988
into the on-screen Keypad’s password field, and press Done when finished.
• Enter a Device Number value for the panel into the Device Number Keypad. The default is
10001 and the range is from 1 - 32000.
After downloading a panel file or firmware
to a G4 device, the panel behaves
strangely.
Symptoms include:
•Having to repeat the download.
• Inability to make further downloads to the panel. May get "directory" errors, "graphics
hierarchy" errors, etc.… indicating problems with the Compact Flash.
• Panel will not boot, or gets stuck on "AMX" splash screen.
• Other problems also started after downloading to a new panel or a panel with a TPD4 file
that takes up a considerable amount of the available Compact Flash.
Cause:
• If the G4 device already contains a large enough file, subsequent downloads will take up
more space than is available and could often corrupt the Compact Flash. The demo file that
typically ships with G4 panels is one such file.
Solution:
• DO NOT download TPD4 files (of large size) over the demo pages, or any other large TPD4
file.
• First download a small blank one page file to the G4 panel using the Normal Transfer
option to send/download the page. Reboot the device, then do your regular file or
firmware download.
My NXA-BASE/B Battery Base isn’t being
recognized by the NXT touch panel.
The battery base CAN NOT be "hot swapped". This swapping occurs when an NXT panel is
currently being powered by a PSN6.5 and then is connected to a battery base containing
NXT-BP batteries. Introducing a new power source onto an existing configuration can
damage the NXA-BASE.
Solution:
If your base is not being recognized by the touch panel but is still providing power:
• Launch the latest NetLinx Studio.
• Refresh the particular System from within the OnLine Tree tab.
• Identify the NXT panel using the battery base.
• From the Main menu go to Too ls > Firmware Transfers > Send to NetLinx Device.
• Locate and select the 2250_XXX_v2 KIT file for the battery base.
• Enter the Device and System values, verify the method of communication (IP
recommended).
• Click Send to reload the new base KIT file onto the NXA-BASE/B.
If this above steps do not cause the base to be recognized by the NXT touch panel on the
Setup page, contact AMX Technical Support for further assistance.
The Battery Base button doesn’t appear
on the panel’s Setup page.
• Refer to the above troubleshooting symptom.
My RGB image looks blurry. The edges of
the characters appear shadowed and/or
blurry.
• Refer to the Adjusting the Incoming Signal on the RGB Settings Page section on page 110
for more detailed information on adjusting the skew of the incoming image.
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