To release a call on hold:
You must make a held call the active call before you can release it.
1. Press the Up/Down navigation
key to highlight a call
on hold.
2. Press the Actvat soft
key to make the highlighted call
on hold the active call. This removes the call from on
hold and automatically places the previous call on
hold.
3. Press the RlsCall soft key
to release or hang up the
highlighted call.
Using 3-way calling
When you have more than one call and you want to join the incoming calls into one call, you
can use 3-way calling or create a conference call.
Note:
Your system administrator or service provider must enable 3-way calling and conference
calls for your IP Deskphone. Contact your service provider or system administrator to
determine if this feature is available.
The 3-way
Call feature joins two calls on your IP Deskphone into one 3-way call. You and the
other two callers can speak together. When you join more than two calls into one call, you must
use the conference call feature. Your IP Deskphone manages the 3-way call, and the server
manages a conference call. For more information, see
Configuring a conference call on
page 133.
To activate the 3-way Call feature:
Join Press the Join context-sensitive soft key with either
call, and then select 3-way Call
from the menu.
The IP Deskphone joins the two calls and creates a new
call that appears on the LCD screen as [3-way
Call]. The following figure is an example of the IP
While on an active call
132 Avaya 1230 IP Deskphone with SIP Software User Guide November 2013
Comments? infodev@avaya.com
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