Avaya 1230 - Using Call Forward

• Send IM — see To program a Send IM feature
key: on page 156
•
Presence — see
To program a Presence feature
key: on page 157
OR
Press the
Back soft key to return to the previous
menu.
Using Call Forward
Use the Call Forward feature to direct incoming calls to an alternate destination. You can
continue to
make calls from the IP Deskphone, but all incoming calls are redirected to the new
destination.
When you forward a call to another IP Deskphone, the IP Deskphone that receives the call
displays the name and SIP address (if present) of the caller, the name and SIP address (if
present) of the original called party, and any subject message included with the call. This
ensures that the user who receives the forwarded call knows that the call is forwarded from
you, who the call is from, and any subject message that is included.
Note:
Not all service providers display forwarded calls as described. Contact your system
administrator or service provider for more information about Call Forward.
Figure 31: Incoming call display for a forwarded call
When the address or subject line is long, you can scroll by using the left and right navigation
keys.
Additional features
164 Avaya 1230 IP Deskphone with SIP Software User Guide November 2013
Comments? infodev@avaya.com