mode. Selecting an option requests you to confirm the operation before proceeding. The option
all is highlighted by default.
Activating DND for a specific account automatically causes calls to that account to be rejected
with a busy indication; however, calls to other accounts can be received. When DND mode is
active for an account, the line key of the particular account periodically displays a DND indicator
on its label.
The following scenarios apply to DND:
• If you select a single account and the account is already in DND mode, then you are asked
if you want to disable DND rather than asked if you want to enable DND.
• If you select a single account and the account has Call Forwarding active, then an error
message appears indicating that DND cannot be activated.
• If you select the option all and if at least one account is not in DND mode, then the DND
mode is activated for all accounts. If any account is in Call Forward mode, Call Forward
is disabled.
• If you select the option all when all accounts are in DND mode, DND mode is deactivated
for all accounts.
When using a programmed DND feature key, the account that is impacted by the DND feature
key is determined when the feature key is configured. When the DND feature key is pressed,
the DND feature behavior is the same as previously described, except no confirmation prompt
is displayed. The operation is performed immediately, and a message indicating what was
done is displayed.
DND mode for each account is persistent. If you restart the IP Deskphone, or log out and log
in, the account maintains the original state.
Call Forwarding
Selecting the Call Forward
command from the Services
menu prompts you to specify which
account must be placed in Call Forward mode. The option forward all places all accounts in
Call Forward mode in one operation and the option forward none deactivates Call Forward
for all accounts at once.
The following scenarios apply to Call Forward:
• If you activate Call Forward for a specific account, then all calls to the selected account
are redirected automatically to the specified address. The target address of the account
must be reachable from the domain. Calls to other accounts are still received. The line
key label periodically indicates that Call Forward mode is active.
• If you select a single account with neither Call Forward nor DND active, then you are
prompted to specify a forwarding target. Call Forward is then enabled. If DND is already
active, a message indicating Do Not Disturb (Ignore all calls) is active
Multiuser
192 Avaya 1230 IP Deskphone with SIP Software User Guide November 2013
Comments? infodev@avaya.com
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