Chapter 7: Making a call
This section describes the methods you can use to make a call. You can make a call from your IP
Deskphone using one of the following:
• Making a call using off-hook dialing on page 71
• Making a call using on-hook dialing on page 72
You can also initiate a call while using one of the following features:
• The Address Book on page 91
• Call Inbox on page 103
• Instant Messaging on page 117
When an outgoing call fails to connect to the destination, one of the following messages appears:
• Declined, Temporarily unavailable
• Declined, Cannot find user
• Declined, User has declined call
• Declined, <user supplied reason> (for example, In a meeting.)
Making a call using off-hook dialing
To make a call using off-hook dialing:
1. Make a call by using one of the following off-hook
dialing methods:
• Press the
Line feature key
• Lift the handset
• Press the Headset fixed key
• Press the Handsfree fixed key
The IP Deskphone produces a dial tone.
Avaya 1230 IP Deskphone with SIP Software User Guide November 2013 71
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