Avaya 1230 - Page 139

To transfer a call to Voice Mail:
Trnsfer 1. Press the Trnsfer soft key while on a call to access
the Transfer menu.
abc 2. Press the abc/123 context-sensitive soft key to
toggle between numeric and alphabetic input.
3. Choose one of the following:
• Enter
the
phone number or SIP address to which you
are transferring the call.
• Select a contact from the Address Book, Call Inbox,
or Call Outbox by pressing the corresponding fixed
key.
Highlight a contact from the list and then press the
Select soft key.
Trnsfer
4. Press the Trnsfer soft key again.
toVM
Back
5. When Consult with party? is prompted,
choose one of the following:
• Press the To
VM soft key to connect the calling party
to Voice Mail.
• To return to the previous screen, press the Back soft
key.
Note:
• The Transfer to Voice Mail feature is not available for all call servers. Contact your
system administrator or service provider to determine if this feature is available to
you.
•
The Transfer to Voice Mail feature during a conference call is dependent on the call
server and is not allowed. If the Secure Digits feature is enabled, and you connect to
Voice Mail during an active call, the screen displays only the last pressed key , and the
remaining digits appear as ‘*’.
You can press Hide or Unhide to hide or display the pressed keys.
Note:
The Transfer to Voice Mail feature is available only when configured by your system
administrator.
Transferring a call
Avaya 1230 IP Deskphone with SIP Software User Guide November 2013 139