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Figure 8: Phone information menu

Figure 9: Phone location display

You can obtain location information only if it has been configured on your system.

Making an emergency call

Avaya 1230 IP Deskphone with SIP Software User Guide November 2013 47

Table of Contents

Default Chapter5
- Table of Contents5
Chapter 1: Revision History11
Chapter 2: Regulatory and Safety Information13
- Denan Regulatory Notice for Japan15
Chapter 3: Introduction to the Avaya 1230 IP Deskphone17
- Basic Features17
- IP Deskphone Controls18
  - Key Press Behavior21
- Avaya 1230 IP Deskphone Display22
  - Cleaning the Avaya 1230 IP Deskphone LCD Display Screen23
- Context-Sensitive Soft Keys23
  - Idle Display Screen after Dial Pad Input27
  - In-Call Context-Sensitive Soft Keys28
- Navigation Keys31
- Available IP Deskphone Call Features32
- Security Features33
  - Secure Connection33
Chapter 4: Accessing the Avaya 1230 IP Deskphone35
- Logging on35
- Timed Logoff41
- User Profile43
  - Overwriting Your Personal Address Book43
- Confirmation Logon Screen44
- Logging off from the IP Deskphone44
  - Logging off Multiple User Accounts45
- Making an Emergency Call45
  - Location Information46
Chapter 5: Installing the 1230 IP Deskphone49
- Before You Begin49
- Connecting the Components49
- Entering Text53
  - Using the Dialpad53
  - Configuring the Dialpad to Alphanumeric Dialing56
Chapter 6: Configuring the Avaya 1230 IP Deskphone59
- Adjusting the Display Screen Contrast59
- Creating the Idle Screen Text Display60
- Configuring Menu Auto Back-Out60
- Selecting a Ring Pattern62
- Adjusting the Volume62
- Selecting a Language67
- Selecting the Date and Time Format67
Chapter 7: Making a Call71
- Making a Call Using Off-Hook Dialing71
- Making a Call Using On-Hook Dialing72
  - Using Handsfree Calling73
- Using Call Subjects74
- Managing Call Subjects77
Chapter 8: Receiving a Call81
- Caller Identification81
- Answering an Incoming Call82
- Redirecting an Incoming Call82
- Declining an Incoming Call84
  - Creating a New Call Decline Reason85
- Managing Call Decline Reasons85
- Ignoring an Incoming Call88
- Receiving Intercom Calls89
- Receiving Paging Calls89
Chapter 9: The Address Book91
- Viewing the Address Book91
- Initiating a Call from the Address Book92
- Adding a Contact to Your Address Book93
- Editing a Contact in Your Address Book94
- Copying Information to the Address Book96
- Searching for a Contact in the Address Book98
  - Using the Search Feature in the Address Book99
  - Using Global Search101
Chapter 10: Call Inbox103
- Accessing the Call Inbox103
- Managing Calls in the Call Inbox While Not on a Call104
- Viewing the Details of a Call in the Call Inbox105
- Managing Missed Calls106
  - Missed Calls Notification107
- Initiating a Call from the Call Inbox109
- Deleting Calls in Your Call Inbox110
- Accessing the Calls in Your Call Inbox During a Call110
Chapter 11: Call Outbox113
- Accessing the Call Outbox113
- Managing Calls in the Call Outbox While Not on a Call113
- Accessing the Calls in Your Call Outbox During a Call115
Chapter 12: Instant Messaging117
- Configuring Instant Messaging117
- Composing an Instant Message119
- Instant Message Inbox/Outbox121
  - Accessing Instant Messages121
- Viewing the Content of an Instant Message122
Chapter 13: While on an Active Call125
- Making a New Call125
  - Initiating a Call Using the Active Call Context-Sensitive Soft Key Menu125
- Call Waiting126
- Placing a Call on Hold126
  - Retrieving a Call on Hold127
  - Multiple Calls on Hold128
- Using 3-Way Calling132
- Configuring a Conference Call133
- Ad Hoc Conferencing When Connecting to the Call Server134
  - Edit Domain Page136
- Transferring a Call137
- Using the Park Call Feature140
  - Using Park Call140
  - Retrieving a Parked Call141
Chapter 14: Additional Features143
- Using the Friends Feature143
  - Using Your Friends List144
  - Editing Information of a Friend145
- Feature Keys148
- Using Call Forward164
- Activate Call Forward165
- Configuring Do Not Disturb166
- Configuring a Presence State167
  - Adding a New Presence State Message169
- Configuring Privacy Settings170
  - Incoming Call Privacy170
  - Outgoing Call Privacy171
- Multiple Appearance Directory Number171
- Audio Codecs173
  - Audio Codec Selection173
  - Audio Codec Ordering174
- PC Client Softphone Interworking with the IP Deskphone174
  - Answer-Mode Settings174
- Automatic Remote Software Updates176
- Busy Lamp Field176
Chapter 15: Multiuser179
- Initial Login179
  - Additional Logins180
  - Automatic Login181
- Logging out181
  - Primary Account Logout181
  - Secondary Account Logout182
- Server Failover182
  - Cable Unplugged183
- Upgrade Impacts to User Profiles183
- Line Keys184
- Making a Call185
- Receiving a Call186
- Being in a Call186
- Instant Messages187
- Menu Features187
- Modifying Settings188
- Programmable Keys189
  - Inbox Log and IM Log190
- Address Books191
- User Status191
- Notifications194
- Account Selection195
Chapter 16: Advanced Features197
- Viewing the IP Deskphone Information197
- Network Menu204
- Customizable Banner for Login205
- Phone Information - Details Screen206
- Screensaver/Screen Lock207
- Service Package Group Support212
- Speed Dial List218
  - Speed Dial List Screen219
  - Auto-Retrieve Flag220
- File Manager221
Chapter 17: Visual Indicators223
- Display Screen Icons223
- Visual Alerter/Message Waiting Indicators225
Chapter 18: Third Party Terms227
- Third Party Terms for Avaya 11Xx 12Xx Sw Release 3.0 through 4.0 (Aug - Nov 2010)227
Glossary239
Index243

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