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• 4 hours
No Hold Conference
With the No Hold Conference feature, you can add participants to your call while continuing your
active conversation. The No Hold Conference feature lets you create a conference call without
putting any call participant on hold.
For example, if you press the administered button and then dial an extension the participant that
answers the call joins the no hold conference.
Your administrator can configure your phone to support the no hold conference feature on a button
module. You can use the call appearance for a regular or pre-configured number.
Using the button you can add more participants to the no hold conference.
The administrator can pre-configure only one number on System Manager. When you press the
button, the call is placed to the pre-configured number when the participant answers the call joins
the no hold conference.
If the participants do not answer the call within the configured time-out duration 9600 Series IP
Deskphones will display the appropriate message on the phone screen.
Adding a participant to no hold conference
About this task
You can add participants to your call while continuing your conversation without interruption. You
can add up to six participants in the no hold conference call.
You will get appropriate messages displayed on the top bar of your phone screen when you are
attempting no hold conference.
Half width mode is only supported in Avaya 9608/9608G and Avaya 9611/9611G IP Deskphones.
Before you begin
Alternatively, Ensure that the administrator has activated the no hold conference feature, and you
are on an call.
Procedure
1. During an active call, on the phone screen, Tap Features.
2. Tap No Hold Conf.
3. You can add users to a no hold conference by using one of the following methods:
• If an extension number is pre-configured by your administrator, you can press Select.
Managing features
October 2019 Using Avaya 9621G/9641G/9641GS IP Deskphones SIP 102
Comments on this document? infodev@avaya.com
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