Unparking a call
About this task
Use the Call Unpark feature to release a call from the extension at which it was parked, when the
extension is part of a coverage or hunt group.
Procedure
1. From the Phone screen, gain access to the Features screen.
2. Tap the corresponding line to choose Call Unpark.
3. Enter the original extension from which the call was parked.
4. Tap OK to unpark the call.
Parking a call
About this task
Use the Call Park feature to answer a held call at another extension if you are part of a telephone
coverage or hunt group. For example, if you need to go to another location to verify some
information, you can park your current call and answer it at another location within your group.
Procedure
1. During an active call, gain access to the Features screen.
2. Tap the corresponding line to choose Call Park.
A checkbox is selected and is displayed on screen.
Displaying your extension on outgoing calls
About this task
If you used the Calling Party Number (CPN) Block feature to block displaying your extension on
the calls you make, you can change it back using CPN Unblock. CPN Unblock allows parties you
call see your extension.
Procedure
1. From the Phone screen, access the Features screen.
2. Select CPN Unblock.
3. Enter your extension number.
4. Press Enter or OK to stop calling party number blocking.Touch OK to show your number
to the called party.
Managing features
October 2019 Using Avaya 9621G/9641G/9641GS IP Deskphones SIP 98
Comments on this document? infodev@avaya.com
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