Chapter 8: Using bridged call appearances
In addition to your own call appearances, your phone might show one or more bridged call
appearances on the display screen. A bridged call appearance is of another user and enables you
to determine if that call appearance is in use, answer calls on that appearance, or join a call in
progress on that call appearance from your phone. You can also make outgoing calls on a bridged
call appearance when the bridged call appearance is not in use.
Answering a call on a bridged line
About this task
Answering a call on a bridged line is the same as answering the call on a primary line. For multiple
call appearance alerting, the phone highlights the call appearance with the most recent incoming
call.
Procedure
1. Tap the bridged call that you want to answer.
The ringing line is selected automatically. If you are on another call when a call comes in to
a bridged line, you have to select the ringing line.
2. Tap Answer.
Joining a call on a bridged line
About this task
Use this task to join an existing call on a bridged line.
Before you begin
Ensure that the feature is activated by the administrator.
Procedure
1. Tap the call appearance of the bridged call in progress that you want to join.
2. Tap the Bridge softkey or OK.
October 2019 Using Avaya 9621G/9641G/9641GS IP Deskphones SIP 67
Comments on this document? infodev@avaya.com
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