Contents
Chapter 1: Introduction to 9621G and 9641G/9641GS SIP deskphones............................ 11
Physical layout...................................................................................................................... 12
Connection jacks................................................................................................................... 14
Scrolling and navigation......................................................................................................... 15
Icons.................................................................................................................................... 16
Home screen icons.......................................................................................................... 16
Contact and call history icons........................................................................................... 18
Feature-related icons ...................................................................................................... 20
Presence icons............................................................................................................... 21
Call-related icons ............................................................................................................ 21
Adjustable stand and display screen....................................................................................... 23
Using the on-screen keyboard................................................................................................ 23
Cleaning the screen............................................................................................................... 24
Chapter 2: Getting started...................................................................................................... 26
Logging in to your phone........................................................................................................ 26
Locking and unlocking your phone.......................................................................................... 26
Logging out of your deskphone............................................................................................... 27
Chapter 3: The Home Screen................................................................................................. 28
Settings................................................................................................................................ 28
Displaying the Phone screen on dialing............................................................................. 30
Displaying the Phone screen on receiving a call................................................................. 30
Displaying call timers....................................................................................................... 30
Setting redial options....................................................................................................... 31
Configuring visual alerts................................................................................................... 31
Setting the audio path...................................................................................................... 31
Setting dialing options...................................................................................................... 32
Toggling name and number.............................................................................................. 32
Setting up speed dialing................................................................................................... 33
Setting up favorites.......................................................................................................... 33
Personalizing labels......................................................................................................... 33
Adjusting the brightness or contrast of the display.............................................................. 34
Setting the Return to Home Screen option......................................................................... 34
Setting the text size......................................................................................................... 35
Setting a ring tone for your phone..................................................................................... 35
Setting a ring tone for incoming forwarded calls................................................................. 35
Setting a ring tone for Team Button................................................................................... 36
Setting an alert for a call pickup group............................................................................... 36
Setting a ring tone for a call pickup group.......................................................................... 37
Changing the background logo......................................................................................... 37
October 2019 Using Avaya 9621G/9641G/9641GS IP Deskphones SIP 6
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