Callout
Number
Name Icon if
applicable
Description
7 Message When you press Message, you are connected directly to
your voice mail system. The deskphone lights this button
when you have voice mail messages waiting. To listen to
your voice mail messages, ensure that the system
administrator configures the voice mail for your extension.
8 Contacts When you press Contacts, the Phone screen displays
the entries in your contact list.
9 Home When you press Home, you gain access to the Home
screen to configure options and settings, access the
browser or any applications available.
10 History When you press History, the Phone screen displays the
history of your outgoing, incoming, and missed calls. The
icon on the History the deskphone lights the button when
you have missed calls. The top line shows the Missed
Call icon and the number of calls that you have missed.
11 Volume If you press + or - on the Volume button on an active call,
the phone increases or decreases the volume of your
handset, headset, or speaker accordingly. When you are
not on an active call, pressing these buttons adjusts the
ringer volume.
12 Mute Press the Mute button to mute a call in progress. To take
a call off mute, press Mute again.
13 Speaker Press the Speaker button to use the speakerphone. To
take a call off speakerphone, lift the handset or press the
Headset button.
14 Headset Press the Headset button to use the headset if
connected.
Forward Press Forward to display the Forwarding menu.
Connection jacks
The following image illustrates the connection jacks that are present on the back panel of Avaya
Deskphone 9621G and 9641G/9641GS models. The image schematically describes which device
to connect in which jack.
Note:
9621G does not support a button module.
Introduction to 9621G and 9641G/9641GS SIP deskphones
October 2019 Using Avaya 9621G/9641G/9641GS IP Deskphones SIP 14
Comments on this document? infodev@avaya.com
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