Avaya 9621G - Viewing contact details

Depending on the language displayed, a touch-based deskphone may or may not display the on-
screen keyboard for entry of search criteria. Deskphones using English and other Latin-based
languages display the on-screen keyboard. If your deskphone display language is set to a non-
Latin-based language (for example, Hebrew or Korean) the on-screen keyboard does not display;
use the dialpad to enter your search criteria instead.
Procedure
1. Press Contacts.
2. Touch More > Search.
3. Use the dialpad keys or the on-screen keyboard to enter all or part of the first and last
name of the person that you want to call.
4. If you are using the on-screen keyboard, touch the checkmark to start the search.
Otherwise, touch Search to start the search.
5. If the search displays the name and number of the person that you want to call, touch the
line on which the name appears, and touch an appropriate softkey from the following
sofkeys:
• Call: To dial the number of the selected person.
• Details: To see detailed information about the selected person.
• +Contacts: To add the selected person to your Contacts list.
• Cancel: To return to the Search screen.
6. If the search does not locate the person that you are searching, touch Cancel, and use this
procedure to perform a different search. For example, if you entered a partial first and last
name, enter the name in its entirety and search again.
Viewing contact details
Procedure
1. Press Contacts.
2. Find the contact you want to view either by typing the first few letters or scrolling or use the
searchbox.
3. If you have entered more than one number for a contact, tap the Details button on the
Contact line to see all phone numbers for this person.
Using Details is the only way to view or dial a second or third number for a contact.
4. Perform one of the following actions:
• Tap a number to dial the number.
• Tap Edit to change the detail information on this person.
• Tap Delete to remove this person from your Contacts list.
Viewing contact details
October 2019 Using Avaya 9621G/9641G/9641GS IP Deskphones SIP 71
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