Clearing all call history entries
About this task
Clearing all entries from the call history deletes all the entries for the specific list you are viewing.
For example, if you are viewing the Outgoing calls list, the phone deletes only the entries for
outgoing calls. However, if you are viewing the All Calls list, tapping Clear All deletes all calls.
Procedure
1. Press Recents.
2. If you do not want to delete all calls, tap the icon at the upper right representing the list you
want to clear. Select the list you want to delete.
3. Tap Clear All to delete all the entries in the list you are viewing.
4. Tap Yes to confirm.
Turning off call history
About this task
Use this task to turn History on or off. If you have bridged call appearances on your phone, you
can choose whether or not to include calls to your bridged lines in your call history log.
Procedure
1. Press Home.
2. Tap Settings.
3. Tap Options & Settings.
4. Tap Application Settings.
5. Tap History to change the setting to or from Yes or No.
To turn logging of bridged lines from Yes to No, tap Log Bridged Calls.
6. Tap Save to save the new setting or Cancel to return to the Application Settings menu.
Call History
October 2019 Using Avaya 9621G/9641G/9641GS IP Deskphones SIP 86
Comments on this document? infodev@avaya.com
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